Paint & Color Specialist — In-Store Customer Service

The Sherwin-Williams Company; West Carrollton (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Store Associate to work at Store #1361 in Carrollton, OH. You will help customers, provide product recommendations, and handle sales transactions while maintaining store presentation and product knowledge.

Responsibilities include assisting customers, stocking shelves, tinting and mixing products, and supporting delivery activities as needed. This role emphasizes service, accuracy, and meeting sales goals in a retail environment.

Qualifications

• Must have strong customer service skills and be able to answer questions about products.
• Ability to work with wholesale and retail customers to determine needs and present solutions.
• Must be willing to lift up to 50 lbs frequently and up to 70 lbs on occasion.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service experience

Multilingual

Spanish language proficiency

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Store Associate to work at Store #1361 in Carrollton, OH. You will help customers, provide product recommendations, and handle sales transactions while maintaining store presentation and product knowledge.

Responsibilities include assisting customers, stocking shelves, tinting and mixing products, and supporting delivery activities as needed. This role emphasizes service, accuracy, and meeting sales goals in a retail environment.