Paint & Color Solutions Specialist

Sherwin-Williams; McDonough (DE); On-site; USD 26,000 - 34,000; Full time

Job summary

This Store Associate role at Sherwin-Williams supports our retail and wholesale customers by helping them find the right products, answering questions, and resolving concerns to ensure satisfaction. Team members maintain product knowledge, visual standards, and high service levels.

Responsibilities include assisting customers in person and by phone, processing transactions, stocking displays, tinting/mixing products, and supporting deliveries as needed to achieve sales goals and store excellence.

Qualifications

• Excellent customer service and sales skills.
• Ability to lift up to 50 lbs and handle stock when needed.
• Strong communication skills; bilingual abilities are a plus.

Responsibilities

• Assist customers in person and over the phone to determine needs and present appropriate products and services.
• Build productive trust with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Stock shelves and set up displays; tint and mix products to specifications.
• Support deliveries and loading as needed; maintain store standards and product knowledge.
• Suggest ways to improve sales and meet goals on a monthly/quarterly basis.

Skills

Customer service

Sales

Communication

Cash handling

Multilingual

Education

High School diploma or GED

Tools

POS system

Tinting equipment

Retail software

Job description

This Store Associate role at Sherwin-Williams supports our retail and wholesale customers by helping them find the right products, answering questions, and resolving concerns to ensure satisfaction. Team members maintain product knowledge, visual standards, and high service levels.

Responsibilities include assisting customers in person and by phone, processing transactions, stocking displays, tinting/mixing products, and supporting deliveries as needed to achieve sales goals and store excellence.