Paid Summer IT Service Desk Intern - Hands-on Growth

Midrex Technologies, Inc.; Charlotte (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Midrex Technologies, Inc. in Charlotte, NC invites students to join its 2027 Summer Internship Program, offering hands-on experience in a people-centric organization.

The internship is 20-40 hours per week and paid, with May orientation and a concluding program in early August, focusing on IT support, documentation, and asset management.

Pursuing a degree in IT or CS with a 3.0 GPA is expected, and candidates should be eager to learn and collaborate with a team.

Qualifications

• Pursuing a degree in Information Technology or Computer Science.
• Minimum 3.0 cumulative GPA.
• Strong communication, problem-solving and organizational skills.

Responsibilities

• Technical Support – Respond to teammate tickets to resolve basic IT issues.
• Documentation – Log incidents and resolutions, creating knowledge articles for future use.
• Asset Management – Assist with buildout, repair and refreshing of computers based on teammate needs.

Skills

Windows OS knowledge

Microsoft Office

Troubleshooting

Education

Pursuing a degree in Information Technology or Computer Science

Minimum 3.0 GPA

Job description

Midrex Technologies, Inc. in Charlotte, NC invites students to join its 2027 Summer Internship Program, offering hands-on experience in a people-centric organization.

The internship is 20-40 hours per week and paid, with May orientation and a concluding program in early August, focusing on IT support, documentation, and asset management.

Pursuing a degree in IT or CS with a 3.0 GPA is expected, and candidates should be eager to learn and collaborate with a team.