Paid Social Account Manager — Revenue & Conversions

Kargo; New York (NY); Hybrid; USD 80,000 - 90,000; Full time

Job summary

Kargo is hiring an Account Manager to join our Customer Success team focused on driving revenue and conversions through strategic, data-driven optimization of Retail, eComm, and Travel campaigns. You will partner with Account Directors on day-to-day account management, manage performance across social channels, and deliver insights for scalable growth.

This hybrid role requires onsite presence 4 days per week. U.S.

Qualifications

• 2–3 years of paid Facebook advertising and campaign management experience.
• Understanding of performance marketing goals and methods—ROAS, omnichannel strategies, and more.
• Experience running dynamic catalog-based ads on social channels.
• Trustworthy in managing larger ad budgets and meeting deadlines with 100% consistency.
• Substantial analytical and spreadsheet/Excel skills, with a proactive approach to solving issues.
• Knowledge of Instagram, Pinterest, TikTok, and Snapchat performance marketing and experience with third-party social platforms (especially Kargo Commerce) are a plus.

Responsibilities

• Support Account Directors with campaign and account management duties, treating client accounts like your own business.
• Create, edit, optimize, and scale social media campaigns based on complex performance trends.
• Analyze direct response performance and compile custom reporting that tells a clear story—connecting numbers to decisions.
• Communicate with account stakeholders on performance, measurement, testing plans, and creative opportunities in a way that's direct and easy to act on.
• Train self-serve users on how to get the most out of the Kargo Commerce software.
• Troubleshoot technical assets such as product catalogs, pixels, and offline data sets, and assist with back-end processes like feed mapping and creative scoping.

Skills

Facebook ads

Campaign management

Performance marketing

Analytics

Excel

Kargo Commerce

Tools

Facebook Ads Manager

Kargo Commerce

Job description

Kargo is hiring an Account Manager to join our Customer Success team focused on driving revenue and conversions through strategic, data-driven optimization of Retail, eComm, and Travel campaigns. You will partner with Account Directors on day-to-day account management, manage performance across social channels, and deliver insights for scalable growth.

This hybrid role requires onsite presence 4 days per week. U.S.