Paid Internship

Schnell Family Group of Companies; Northern (KY); On-site; USD 12,000 - 21,000; Part time

Job summary

Schnell Family Group of Companies in Kentucky is offering an IT & Systems Support Intern role that partners with Schnell Networking staff to gain hands-on exposure to managed IT services, endpoint support, Microsoft 365 administration, cybersecurity awareness, network troubleshooting, and technical documentation.

This paid internship targets students and early-career professionals who want real-world experience in business technology support, featuring structured learning, guided assignments,

Qualifications

• Active pursuit of IT-related studies or demonstrated coursework in IT systems.
• Strong communication and problem-solving abilities.
• Willingness to learn and adapt to support environments.

Responsibilities

• Assist in managed IT services and endpoint support tasks.
• Contribute to Microsoft 365 administration and user support.
• Document procedures and ticket reviews for ongoing client projects.
• Collaborate remotely with senior staff to resolve issues and improve service.

Skills

Customer service

Team collaboration

Attention to detail

Education

Pursuing IT-related degree or coursework

Tools

Microsoft 365

Endpoint management tools

Cybersecurity basics

Job description

The IT & Systems Support Intern will work alongside Schnell Networking technical staff to gain practical exposure to managed IT services, endpoint support, Microsoft 365 administration, cybersecurity awareness, network troubleshooting, technical documentation, and client-service operations.

This paid internship is designed for students, early-career professionals, military-transitioning candidates, or self-directed learners who want real-world experience in business technology support. The role offers structured learning, guided technical assignments, documentation work, ticket-review exposure, and remote collaboration with experienced technical personnel.