PADEL CLUB MANAGER

M PADEL; Cincinnati (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

Mouratoglou Padel is seeking a hands-on Club Manager in the Cincinnati area to lead daily operations, drive commercial performance, and grow a thriving padel community. You will oversee courts, pro shop, F&B, events, and local partnerships while ensuring a premium customer experience aligned with Mouratoglou standards.

You will recruit and develop a multidisciplinary team, manage budgets and KPIs, and build partnerships with local businesses and universities to grow court bookings, coaching

Qualifications

• Experience managing a sports facility or hospitality venue.
• Strong leadership and commercial mindset.
• Experience playing or coaching padel is a plus.
• Financial literacy with KPI and budget management.
• Authorized to work in the US.

Responsibilities

• Oversee daily operations: courts, front desk, pro shop, bar/F&B, locker rooms, and common areas.
• Ensure safety, cleanliness, compliance with US regulations.
• Implement Mouratoglou procedures and quality standards.
• Optimize court scheduling, utilization, player flow, and programming.
• Handle customer feedback and service recovery.
• Coordinate vendors, cleaning, and maintenance providers.
• Lead a multidisciplinary team and recruit/train staff.
• Develop schedules, support payroll, and ensure HR compliance.
• Manage budgeting and track KPIs (revenue, margins, costs, EBITDA, occupancy).
• Grow revenue through bookings, coaching programs, events, and tournaments.
• Develop local partnerships with businesses, universities, and sports communities.
• Lead leagues, clinics, tournaments, youth programs, and social events.
• Execute local marketing in coordination with central teams.
• Build the local community through events and activation.

Skills

Leadership

Operations management

Customer focus

Financial management

Business development

Staff management

Job description

We are actively looking for an entrepreneurial and hands-on Padel Club Manager to lead the daily operations and commercial performance of one of our US padel centers, in the Cincinnati area, Ohio.

Position Overview

The Padel Club Manager is fully responsible for the operations, team leadership, financial performance, and community development of the center, including padel courts, pro shop, food & beverage, events, and local partnerships.

You will ensure a premium customer experience aligned with Mouratoglou standards, while driving revenue growth and building a strong local padel community.

Key Responsibilities

Operations & Customer Experience

• Oversee daily operations: courts, front desk, pro shop, bar/F&B, locker rooms, and common areas
• Ensure safety, cleanliness, maintenance, and compliance with US regulations
• Implement Mouratoglou operational procedures and quality standards
• Optimize court scheduling, utilization, player flow, and programming
• Handle customer feedback, issues, and service recovery
• Coordinate vendors, cleaning, and maintenance providers

Team Leadership & HR

• Lead a multidisciplinary team (front desk, coaches, F&B staff, contractors)
• Recruit, train, coach, and evaluate employees
• Build schedules, support payroll, and ensure local HR compliance
• Develop a culture of excellence, hospitality, and teamwork
• Create a positive, motivating work environment

Financial & Administrative Management

• Contribute to annual budget preparation and execution
• Track and analyze KPIs: revenue, margins, costs, EBITDA, court occupancy
• Oversee cash handling, invoicing, reporting, and internal audits
• Manage purchasing, suppliers, inventories (pro shop & bar)
• Optimize costs while maintaining a premium experience

Business Development & Partnerships

• Grow revenue through:
  • Court bookings, coaching programs, events & tournaments
  • Pro shop and bar sales
  • Corporate offers (privatizations, memberships)
• Develop partnerships with local businesses, universities, and sports communities
• Lead the organization of leagues, clinics, tournaments, youth programs, and social events

Local Marketing & Brand Representation

• Execute local marketing initiatives in coordination with central teams
• Build and engage the local community (events, social media, on-site activation)
• Ensure brand consistency across the facility and communications
• Act as a brand ambassador for Mouratoglou Padel in the region

Profile

• A first successful experience managing a sports facility or hospitality venue
• Strong leadership, operational, and commercial mindset
• Experience playing or coaching padel
• Financially literate with experience managing KPIs and budgets
• Demonstrated capacity to sell, develop, and manage a profit center end-to-end
• Customer-centric, hands-on, and entrepreneurial
• Passion for racket sports (padel experience is a strong plus)
• Comfortable working evenings and weekends as required
• Must have authorization to work in the US.