PACT Services Director — Lead Transformative Community Care

Eliot Community Human Services; Saugus (MA); On-site; USD 125,000 - 135,000; Full time

Benefits offered by this job

PTO

Medical/Dental/Vision

401(k) with match

Wellness & Childcare

Life insurance

Leadership development

Job summary

Eliot Community Human Services seeks an experienced Director to lead the Program of Assertive Community Treatment (PACT) teams across Massachusetts. The role demands strategic clinical leadership, supervision of multidisciplinary staff, and adherence to human rights policy while delivering home- and community-based care.

The ideal candidate holds an advanced clinical license (LICSW/LCSW/LMHC) and has substantial supervisory experience in outpatient or community behavioral health settings.

Qualifications

• License eligible or active clinical license (LICSW/LCSW/LMHC).
• Minimum 2 years supervisory experience.
• At least 3 years working with adults with mental illnesses.
• Must have a driver’s license and reliable transportation.

Responsibilities

• Coordinate ongoing operations of the PACT programs.
• Hire, supervise, and discipline Managers with weekly supervision and evaluations.
• Coordinate service delivery across programs and interface with outside agencies.
• Provide supervisory direction honoring dignity and human rights.
• Develop and document program-specific treatment plans and monitor quality.
• Offer clinical expertise to staff for treatment planning and service delivery.
• Provide clinical and administrative supervision to ensure a safe living environment and crisis intervention as needed.
• Supervise communications and ensure consumer safety, stability, and health; coordinate with clinical and emergency services.
• Maintain and inspect program facilities and property monthly.

Skills

Supervisory experience

Clinical leadership

Driver’s license

Education

LICSW/LCSW/LMHC license

Job description

Eliot Community Human Services seeks an experienced Director to lead the Program of Assertive Community Treatment (PACT) teams across Massachusetts. The role demands strategic clinical leadership, supervision of multidisciplinary staff, and adherence to human rights policy while delivering home- and community-based care.

The ideal candidate holds an advanced clinical license (LICSW/LCSW/LMHC) and has substantial supervisory experience in outpatient or community behavioral health settings.