PACT Case Manager: Intensive Community Support

Clinical and Support Options, Inc; Greenfield (MA); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Trauma Informed Care Training

Motivational Interviewing Training

Mindfulness Skills Training

Job summary

Clinical & Support Options, Inc. is seeking a Case Manager to join the PACT team in Greenfield, MA. The role provides intensive case management to adults 18+ to help maintain independence in the community and engage those difficult to reach in behavioral health services.

You will offer motivational counseling, crisis and transition support, and assist clients with daily living skills, housing, and access to community resources, while collaborating with a mini-treatment team.

Qualifications

• Bachelor's degree in a behavioral health discipline or related field.
• Must be able to work flexible schedule which may include evening and weekend work, as required by client needs.
• Valid driver's license and reliable transportation.

Responsibilities

• Provide intensive case management to adults 18 years and older to support independence in the community.
• Provide motivational counseling, crisis intervention, and transition support during transitions.
• Identify and connect clients with mental health, addiction, and medical services.
• Develop and support daily living skills, communication, conflict resolution, and community integration.
• Assist in locating and maintaining housing and coordinating with landlords and housing authorities.

Skills

Flexible schedule

Valid driver's license

Reliable transportation

Education

Bachelor's degree in a behavioral health discipline or related field

Job description

CSO is looking for a Case Manager to join our PACT team in Northampton. Located in the heart of downtown with access to shops, busses and restaurants.

Program for Assertive Community Treatment (PACT) is an evidence-based intensive outpatient treatment program designed to assist adults overcome the barriers to their recovery from severe and persistent behavioral health disorders. This position will provide intensive case management for adults who have DMH's highest level of community supports. The goal of PACT Services is to support clients in the community by reducing the number of inpatient hospitalization.

The ideal candidate will have familiarity with completing various applications including housing, employment, SNAP, SSI and SSDI.

This is a full-time, Monday-Friday position. 8:30am-4:30pm. No on-call, no weekends, no holidays!

As a PACT Case Manager:

You Will:

• Provide motivational counseling, prompting, and intensive support to consumers during psychiatric crises or periods of transition; monitor and assist clients withgrocery shopping and meal preparation, and household activities
• Provide education and support with identifying community resources including appropriate mental health, addiction and medical services, and accessing services of choice
• Provide skills training and assistance in areas of daily living activities including basic living and interactive skills, providing "in vivo" skills training, side by side assistance, vocational and pre-vocational support to clients to include identifying interests and strengths and goals, and development of individualized placements. Assist in developing communication and conflict resolution
• Provide assistance with developing and maintaining a "natural support network" of family and friends
• Provide intervention treatment services as part of a multidisciplinary team
• Assist, train and support clients in locating affordable housing, scheduling healthcare appointments
• May provide recovery support services including exploring treatment recovery options with clients
• Provide transportation and necessary support for client appointments
• Maintain appropriate contacts with clients and their natural supports

Qualifications

• Bachelor's degree in a behavioral health discipline or related field
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

WhatWe Offer

At CSO, we believe our employees areour greatest asset. We are committed to supporting your professional growth,well-being, and success through:

• Health and dental insurance
• Generous paid time off
• 403(b) retirement savings plan
• Free CEUs and ongoing professional development throughin-house training
• Group-rate supplemental insurance options
• A flexible, supportive, and collaborative workenvironment

WhyJoin CSO?

For more than 50 years, Clinical& Support Options, Inc. (CSO) has been providing innovative,compassionate behavioral health services throughout Western Massachusetts. Withlocations across Springfield, Northampton, Greenfield, and surroundingcommunities, our multidisciplinary teams work together to make a meaningfuldifference in the lives of individuals and families.

When you join CSO, you become partof a mission-driven organization where collaboration, professional growth, andcommunity partnerships are valued. We encourage our employees to bring theirideas, strengths, and unique perspectives to their work—and provideopportunities to learn, grow, and build a rewarding career along the way.

Come grow with us and make a differencein the communities we serve!

AGreat Place to Work

CSO was named a HealthcareIndustry Top Workplace, and has been recognized as the fastest-growingbehavioral health agency in Western Massachusetts. Our commitment to ouremployees is reflected in our consistently strong internal employeesatisfaction results, with more than 90% of CSO staff reporting that theywould recommend CSO as a great place to work.

We invite you to learn more aboutCSO and discover what makes our organization a great place to build yourcareer.

ProfessionalDevelopment

We are committed to helping ouremployees continue to learn and grow. CSO offers in-house training andprofessional development opportunities in areas such as:

Trauma-Informed Care • MotivationalInterviewing • Mindfulness Skills • and more