PACT Care Coordination Specialist – Advanced Medical Support

U.S. Department of Veterans Affairs; Salem (OR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

-Parental leave

Child care subsidy

Federal pension

Federal health/vision/dental

Job summary

U.S. Department of Veterans Affairs in Oregon seeks a Medical Support Assistant as part of the Patient Aligned Care Team (PACT) within the VA Portland Health Care System.

The incumbent handles the receipt, intake, and indexing of health and administrative information and interfaces with PC and Vista applications. The role includes scheduling, coordinating clinic utilization, and maintaining accurate demographics and insurance details, with recognition of privacy and security requirements across

Responsibilities

• Scheduling appointments, including interpreting and verifying provider orders per national scheduling guidelines.
• Assist in clinic utilization reviews and coordination within the PACT to support efficient care delivery.
• Maintain confidentiality and timely reporting of backlogs and deadlines, escalating non-routine issues as needed.

Job description

U.S. Department of Veterans Affairs in Oregon seeks a Medical Support Assistant as part of the Patient Aligned Care Team (PACT) within the VA Portland Health Care System.

The incumbent handles the receipt, intake, and indexing of health and administrative information and interfaces with PC and Vista applications. The role includes scheduling, coordinating clinic utilization, and maintaining accurate demographics and insurance details, with recognition of privacy and security requirements across