PACS Application Analyst III

bmc; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Boston Medical Center is seeking a PACS Applications Analyst III to align technology with business strategies in imaging IT. The role involves coordinating with clinical staff, vendors, and IT to design, implement, and maintain Sectra IDS7 PACS and related systems.

Expect collaboration across campuses and participation in on-call support to ensure uninterrupted workflow. The candidate will analyze business problems, advise on IT functionality and costs, and lead system upgrades while training

Qualifications

• Experience in PACS/radiology IT environments.
• Ability to explain IT concepts to non-technical stakeholders.
• Willingness to travel between campuses and participate in on-call rotation.

Responsibilities

• Act as technical liaison between customers and IT/vendors to implement solutions.
• Design, build, install, integrate, migrate data, test, and support PACS and related imaging systems.
• Train end-users and collaborate with radiology staff to optimize workflows.
• Maintain and upgrade PACS infrastructure and ensure regulatory compliance.
• Foster relationships with physicians and vendors to align technology with business goals.

Skills

Vendor management

Communication

IT strategy

Workflow optimization

End-user training

System administration

Problem solving

Tools

Sectra IDS7 PACS

DICOM Modality configurations

Job description

POSITION SUMMARY

The PACS (Picture Archiving and Communications System) Applications Analyst III is a business specialist and technology generalist responsible for aligning technology solutions with business strategies. The PACS Applications Analyst III is responsible for proactively identifying opportunities to apply technologies to business processes by informing and advising customers on information system technologies' functionality, costs, benefits, and implementation requirements.

Position : PACS Application Analyst III

Department : E H R

Schedule : Full Time

ESSENTIAL DUTIES & RESPONSIBILITIES

• Functions as technical liaison and broker of services with various vendors.
• Must develop and maintain credibility and effective working relations with both customer management and IT personnel.
• Must demonstrate an understanding of business problems, as well as IT strategies, issues, and p riorities.
• Requires forward-thinking individuals who seek opportunities to apply technology to improving business processes within strategic system goals.
• Must be competent to perform and integrate work at a high level within this job family and work at an in-depth level within the technical and clinical areas.
• Responsible for the design, build, installation, integration, data migration, testing, support, and core functions for several imaging IT systems.
• Responsible for maintaining operations and capable of leading systems upgrades to the PACS, as well as the system archive and workstations throughout the BMC systems.
• Monitors software and hardware related issues, to include disk space allocation, device configuration, and back-up system; assesses department needs; troubleshoots hardware and software problem s.
• Works closely with clinical staff and analysts in workflow optimization, issue resolution, and system implementations and upgrades.
• Provides end-user training, as needed.
• Fosters and cultivates physician and vendor relationships and develops policies for imaging applicati ons.
• May need to travel between campuses and community partners to perform duties.
• Participates in rotating on-call support.
• System Administration: Proficiently manage and maintain Sectra IDS7 PACs and other radiology-related systems.
• Tr oubleshooting and Maintenance: Diagnose and resolve issues with radiology systems promptly to ensure uninterrupted workflow. Perform regular system maintenance, updat es, and optimizations.
• Integration and Configuration: Implement and configure DICOM Modality setups, ensuring seamless communication and compatibility between various radiological devices and systems.
• Collaboration and Training: Collaborate with radiologists, technicians, and other staff to understand system needs. Provide training and support to end-users to maximize system utilization and efficiency.
• Documentation and Compliance: Maintain accurate documentation of system configurations, procedures, and compliance standards. Ensure adherence to healthcare regulatory requirements.
• Provide support to assigned customers in defining or designing business processes and identifying enabling technologies based on customer requirements.
• Ability to be a team player; flexible, friendly, congenial, and enthusiastic.
• Actively seek ways to apply technology to business processes, researching and providing information on techn ical trends and competitors' practices relevant to the assigned client business; Assess near-term needs, utilizing structured interview processes to establish business prioritie s.
• Consult with t echnical subject matter experts and develop alternative technical solutions; advise on options, risks, costs versus benefi ts, and impact on other business processes and system prio rities; Coordinate multi-system solutions to clarify interdependencies (and interfaces) so that systems appear seamless to customers.
• Align with other IT functional areas to remain apprised of project status and inform customer mana gment of progress.
• Con versely, keep the IT group's technology and service managers aware of user issues and potential potholes o r resolve co nflicts; Diagnose, analyze, and resolve software issues independently or by engaging the appropriate parties to achieve a resolution.
• Document all aspects of the project plans (scope, definition, testing, delivery, and support) and coordinate business/clinical and IT implementation resources for successful delivery.
• Actively participate in the team environment and enable colleagues to fulfill the depa rtment's operating objectives.
• Conducts business process analyses, needs assessments, and preliminary cost versus benefit measurements; brokers other IT services; and communicates trends and requirements to and from customers and IT.
• Responsible for proactively identifying opportunities to apply technologies to business processes. Informs and advises customers on information system technologies' functionality, costs, benefits, and implementation requirements.
• Participate i