PACS Administrator – MIS (FT Days)

Arkansas Heart Hospital, LLC.; Little Rock (AR); On-site; USD 70,000 - 90,000; Full time

Job summary

Arkansas Heart Hospital, LLC. in Little Rock is seeking an individual to support and optimize the PACS system. This role involves collaborating with clinical staff to address complex system needs and improve patient care.

Applicants should be excited about working in a growing company with a strong culture dedicated to excellence and accountability. Responsibilities include managing vendor relationships, conducting training, and leading system upgrades.

Qualifications

• Experience in managing relationships with PACS vendors.
• Strong analytical skills for troubleshooting PACS applications.
• Ability to communicate technical details to non-technical users.

Responsibilities

• Supports and optimizes the PACS system to meet imaging needs.
• Coordinates with clinical staff to assess departmental objectives.
• Leads user acceptance testing for application optimization.
• Manages vendor relationship and monitors project timelines.
• Provides training for clinical staff on PACS modules.

Skills

PACS system optimization

Project management

Clinical staff training

Process improvement

Communication skills

Job description

This position is responsible for supporting, customizing and optimizing the PACS system(s) to assist AHH in addressing imaging needs, strengthening the revenue cycle, and caring for patients. Evaluates complex system needs of clinical staff and physicians related to the use of multiple PACS systems across multiple hospitals and clinics. Responsible for understanding clinical and business stakeholder needs, researching issues and designing and delivering quality resolutions. Works to continually improve the system(s) through upgrades, expansion and other process improvement efforts.

Looking for an individual that is excited about working for a company that is growing with a great culture and will be an example of living the Core Values of Arkansas Heart Hospital: Highest Expectations in Quality, Excellence through Innovation, Accountability through Ownership, Resilience without Compromise, Teamwork with Results.

Primary Duties

• Maintains current knowledge of health reform initiatives, revenue cycle management, and patient care as they pertain to business and application/system needs.
• Coordinates with user liaisons, both clinical and non-clinical, to assess business and departmental needs and objectives (i.e., current business processes, compliance requirements, areas for improvement).
• Performs feasibility analysis and prepares project plans to ensure business needs are integrated with system design and functionality.
• Monitors and reports on project activities and reports on status within published timelines.
• Manages PACS vendor overall relationship, including licenses, contracts, issue resolution and service level expectations.
• Build relationships with external Radiology partner
• Reviews external study process flow and recommends areas for improvements
• Reviews Physician process and workflow for reading outside entity studies and recommends process improvements
• Plan and coordinate PACS upgrades and enhancements with stakeholders
• Communicates any software problems and issues to the vendor software development and support teams.
• Prepares test data, tests, and reviews system enhancements.
• Leads integration and user acceptance testing and follows up with users and vendors to ensure infrastructure stability and application/system optimization.
• Prepares program, system and user documentation for enhancements.
• Performs complex analysis and troubleshooting for various PACS applications.
• Provide Clinical staff training and optimization ideas for all modules related to the different PACS systems allowing them to improve patient experience
• Explains technical material in an understandable manner to less technically proficient users.