Packaging Project Coordinator

Buckeye Corrugated, Inc.; Greenville (SC); On-site; USD 38,000 - 52,000; Full time

Job summary

Buckeye Corrugated, Inc. is seeking a Customer Service Representative to act as the hub between customers, Sales, Design, Production, and Logistics.

You’ll manage quotes, orders, deliveries, and changes, keeping projects moving from concept to delivery with accuracy and strong communication. In this fast-paced, employee-owned environment, you’ll build lasting customer relationships, solve problems, and coordinate cross-functional teams to meet timelines and quality standards while supporting

Qualifications

• Bachelor’s degree preferred.
• Experience in corrugated packaging, manufacturing, POP displays, printing, logistics, or related industries is a plus.
• Experience in customer service, account management, project coordination, operations, or order management.
• Knowledge of structural design, graphic arts, lithographic printing, pre-press, or fabrication is beneficial.
• Proficiency with Amtech, Microsoft Office, and Outlook.
• Strong problem-solving, decision-making, and organizational skills.
• Ability to work independently while contributing to a collaborative team environment.

Responsibilities

• Serve as a primary point of contact between customers and internal teams, including Sales, Creative Services, Procurement, Manufacturing, Finishing, and Logistics.
• Prepare estimates and provide quotes to customers.
• Process and verify purchase orders accurately and efficiently.
• Establish delivery schedules and track orders throughout the production process.
• Communicate project updates, timelines, and changes to customers and internal stakeholders.
• Manage customer requests, specification changes, and evolve project requirements.
• Analyze inventory and warehouse data to support replenishment and purchasing decisions.
• Support the development and execution of packaging and display solutions that meet customer expectations.
• Identify materials and resources necessary for successful project completion.
• Monitor production, fulfillment, shipping, and logistics activities to ensure projects remain on track.
• Track project milestones, deliverables, and customer commitments.
• Maintain accurate customer records and project documentation.
• Proactively identify challenges and collaborate with others to develop solutions.
• Provide exceptional support to customers and internal team members.
• Perform all duties in accordance with company policies, safety requirements, and ethical standards.

Skills

Customer service

Project coordination

Organizational skills

Communication

Problem-solving

Independent work

Team collaboration

Attention to detail

Education

Bachelor’s degree

Tools

Amtech

Microsoft Office

Outlook

Job description

Buckeye Corrugated, Inc. is seeking a Customer Service Representative to act as the hub between customers, Sales, Design, Production, and Logistics.

You’ll manage quotes, orders, deliveries, and changes, keeping projects moving from concept to delivery with accuracy and strong communication. In this fast-paced, employee-owned environment, you’ll build lasting customer relationships, solve problems, and coordinate cross-functional teams to meet timelines and quality standards while supporting