Packaged Gases Inside Sales Representative - Houston, TX

Western International Gas & Cylinders, Inc.; Houston (TX); On-site; USD 60,000 - 65,000; Full time

Job summary

Western International Gas & Cylinders, Inc. in Houston seeks a Packaged Gases Inside Sales Representative to service existing accounts, reduce churn, and grow market share by adding additional products to the account.

The role emphasizes proactive account touchpoints, regular contact to reinforce relationships, quoting, CRM documentation, and occasional travel to customers. Salary range is $60,000-$65,000 plus commission.

Qualifications

• Experience in Industrial Sales, preferably gases/medical gases/propane and welding supply sales.
• Proven track record in sales and account management and development.
• Profit and loss analysis on proposed sales orders and understanding of profit margins.
• Experience making sales presentations and demonstrations.

Responsibilities

• Proactive account touchpoints and relationship management.
• Maintain regular contact with existing customers to reinforce relationships and grow share of wallet.
• Provide timely quotes, process reorders, and ensure seamless customer service across transactions.

Skills

Account management

Customer relationship building

Sales presentations

Negotiation

Tools

CRM software

Job description

Packaged Gases Inside Sales Representative - Houston, TX

Packaged Gases Inside Sales Representative - Salary Range $60,000 - $65,000 plus commission

JOB SUMMARY

Telephone based sales position focusedon existing accounts to reduce churn and grow market share by addingadditional products to the account

Essential Functions

• Proactive Account Touchpoints & RelationshipManagement
• Maintain regular contact with existingcustomers to reinforce relationships, address service concerns early,and build trust.
• Serve as the primary point of contactto strengthen loyalty and ensure customers feel valued.
• Drive Box 2 Growth via Cross-Sell/Up-SellStrategies
• Analyze purchase history and askdiscovery-based questions to uncover gaps in current buying patterns.
• Actively promote complementaryproducts (e.g., safety supplies, welding accessories, tools) toincrease share-of-wallet within existing accounts.
• Secure Long-Term Commitments through PSAs (ProductSales Agreements)
• Introduce and negotiate PSAs withcustomers as a tool to lock in pricing, improve forecasting, andsolidify long-term relationships.
• Use PSAs to reduce churn risk bymaking competitors’ entry more difficult and reinforcing serviceconsistency.
• Monitor Usage Trends & Contract Compliance
• Review order frequency, spendpatterns, and delivery consistency to identify potential churn risks.
• Escalate signs of declining volume,competitor encroachment, or pricing concerns to leadership or fieldteams for intervention.
• Efficient Quoting,Order Support, and CRM Documentation
• Provide timely quotes, processreorders, and ensure seamless customer service across transactions.
• Maintain detailed records ofinteractions, opportunities, and objections in the CRM to support teamvisibility and pipeline tracking.
• Coordinates customer training.
• Enters new customer data and other sales data forcurrent customers into computer database.
• Develops and maintains relationships with purchasingcontacts.
• Investigates and resolves customer problems withwelding processes, equipment and deliveries.

Required for All Jobs

• Performs otherduties as assigned
• Complies with allpolicies and standards

Work Experience

Experience Experience Details Required/Preferred 1-3 years

Knowledge, Skills and Abilities

Education: - 2-5+years- experience in Industrial Sales preferably Gases/Medical Gases/Propaneand Welding supply sales.

A proven track record in sales and accountmanagement and development.

Profit and loss analysis on proposed salesorders and understanding of profit margins.

Experience making salespresentations and demonstrations.

Travel Requirements

Estimated Amount Brief Description 2 Hours a week This role is primarily an office salesposition but travel to customers from time to time may be required

TheCompany is an Equal Opportunity Employer that complies with the laws andregulations set forth under EEOC. All qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,sexual orientation, gender identity, national origin, disability or protectedveteran status. EOE AA M/F/VET/Disability