Packaged Gases Inside Sales Representative -Greensburg

Nippon Sanso Matheson; Greensburg (Westmoreland County); On-site; USD 60,000 - 85,000; Full time

Job summary

Nippon Sanso Matheson is seeking an experienced sales professional to manage existing customer relationships in the packaged gases sector. The role emphasizes proactive contact, renewal risk assessment, and cross-sell opportunities to grow share-of-wallet across assigned accounts.

The ideal candidate has 1–3 years of sales or account management experience within industrial gases or related welding supplies.

Qualifications

• 1-3 years preferred in sales or account management.

Responsibilities

• Maintain regular contact with existing customers to reinforce relationships and address service concerns.
• Provide proactive quotes and order support to ensure smooth transactions.
• Promote cross-sell and up-sell opportunities to increase share-of-wallet.
• Monitor usage and contracts to identify churn risk and escalate when needed.
• Enter and maintain customer data in the CRM to support pipeline tracking.
• Coordinate customer training and serve as primary point of contact for accounts.

Skills

Industrial sales

Account management

CRM software

Welding supplies sales

Job description

JOB SUMMARY - Packaged Gases ISR

Essential Functions

• Proactive Account Touchpoints & Relationship Management


• Maintain regular contact with existing customers to reinforce relationships, address service concerns early, and build trust.


• Serve as the primary point of contact to strengthen loyalty and ensure customers feel valued.


• Drive Box 2 Growth via Cross-Sell/Up-Sell Strategies


• Analyze purchase history and ask discovery-based questions to uncover gaps in current buying patterns.


• Actively promote complementary products (e.g., safety supplies, welding accessories, tools) to increase share-of-wallet within existing accounts.


• Secure Long-Term Commitments through PSAs (Product Sales Agreements)


• Introduce and negotiate PSAs with customers as a tool to lock in pricing, improve forecasting, and solidify long-term relationships.


• Use PSAs to reduce churn risk by making competitors' entry more difficult and reinforcing service consistency.


• Monitor Usage Trends & Contract Compliance


• Review order frequency, spend patterns, and delivery consistency to identify potential churn risks.


• Escalate signs of declining volume, competitor encroachment, or pricing concerns to leadership or field teams for intervention.


• Efficient Quoting, Order Support, and CRM Documentation


• Provide timely quotes, process reorders, and ensure seamless customer service across transactions.


• Maintain detailed records of interactions, opportunities, and objections in the CRM to support team visibility and pipeline tracking.


• Coordinates customer training.


• Enters new customer data and other sales data for current customers into computer database.


• Develops and maintains relationships with purchasing contacts.


• Investigates and resolves customer problems with welding processes, equipment and deliveries.


• Daily attendance


• Complies with all policies and standards

QUALIFICATIONS

• Work Experience


• 1-3 years Preferred

Knowledge, Skills and Abilities

Education: - 2-5+ years- experience in Industrial Salespreferably Gases/Medical Gases/Propane and Welding supply sales. A proven track record in sales and accountmanagement and development. Profit andloss analysis on proposed sales orders and understanding of profitmargins. Experience making salespresentations and demonstrations.

PHYSICAL DEMANDS/WORKING CONDITIONS

• Stationary Position - Occasionally


• Move/Traverse - Rarely


• Stationary Position/Seated - Occasionally


• Transport/Lifting - Rarely


• Transport/Carrying - Rarely


• Ascend/Descend - Occasionally


• Position Self/Stooping - Occasionally


• Reaching- Occasionally


• Communicate/Talking - Constantly


• Communicate/Hearing- Constantly


• Repetitive Motions- Frequently

Travel Requirements -

If needed

The Company is an Equal Opportunity Employer thatcomplies with the laws and regulations set forth under EEOC. All qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,sexual orientation, gender identity, national origin, disability or protectedveteran status. EOE AAM/F/VET/Disability