Packaged Gases Inside Sales Representative - Houston, TX

Nippon Sanso Matheson; Houston (TX); On-site; USD 60,000 - 65,000; Full time

Job summary

Nippon Sanso Matheson is seeking a Packaged Gases Inside Sales Representative in Houston to focus on existing accounts, reduce churn, and grow market share by adding additional products. The role emphasizes proactive relationship management, quoting, and CRM data maintenance.

The position involves building loyalty, negotiating PSAs where applicable, and promoting complementary products to increase share-of-wallet. Travel is occasional.

Qualifications

• 2-5+ years of experience in Industrial Sales preferably gases/medical gases/propane and welding supply sales.
• Proven track record in sales and account management and development.
• Profit and loss analysis on proposed sales orders and understanding of profit margins.
• Experience making sales presentations and demonstrations.

Responsibilities

• Proactive account touchpoints and relationship management.
• Maintain regular contact with existing customers to reinforce relationships and build trust.
• Drive cross-sell/up-sell strategies to increase share-of-wallet within existing accounts.
• Provide timely quotes, process reorders, and ensure CRM documentation.
• Develop and maintain relationships with purchasing contacts.
• Investigate and resolve customer problems with welding processes, equipment and deliveries.
• Coordinate customer training and enter new data into the CRM.

Skills

Account management

Relationship building

CRM documentation

Cross-sell / up-sell

Sales presentations

Job description

Packaged Gases Inside Sales Representative - Salary Range $60,000 - $65,000 plus commission

JOB SUMMARY

Telephone based sales position focusedon existing accounts to reduce churn and grow market share by addingadditional products to the account

Essential Functions

• Proactive Account Touchpoints & RelationshipManagement
• Maintain regular contact with existingcustomers to reinforce relationships, address service concerns early,and build trust.
• Serve as the primary point of contactto strengthen loyalty and ensure customers feel valued.
• Drive Box 2 Growth via Cross-Sell/Up-SellStrategies
• Analyze purchase history and askdiscovery-based questions to uncover gaps in current buying patterns.
• Actively promote complementaryproducts (e.g., safety supplies, welding accessories, tools) toincrease share-of-wallet within existing accounts.
• Secure Long-Term Commitments through PSAs (ProductSales Agreements)
• Introduce and negotiate PSAs withcustomers as a tool to lock in pricing, improve forecasting, andsolidify long-term relationships.
• Use PSAs to reduce churn risk bymaking competitors' entry more difficult and reinforcing serviceconsistency.
• Monitor Usage Trends & Contract Compliance
• Review order frequency, spendpatterns, and delivery consistency to identify potential churn risks.
• Escalate signs of declining volume,competitor encroachment, or pricing concerns to leadership or fieldteams for intervention.
• Efficient Quoting,Order Support, and CRM Documentation
• Provide timely quotes, processreorders, and ensure seamless customer service across transactions.
• Maintain detailed records ofinteractions, opportunities, and objections in the CRM to support teamvisibility and pipeline tracking.
• Coordinates customer training.
• Enters new customer data and other sales data forcurrent customers into computer database.
• Develops and maintains relationships with purchasingcontacts.
• Investigates and resolves customer problems withwelding processes, equipment and deliveries.

Required for All Jobs

• Performs otherduties as assigned
• Complies with allpolicies and standards

Work Experience

1-3 years

Knowledge, Skills and Abilities

• Education: - 2-5+years- experience in Industrial Sales preferably Gases/Medical Gases/Propaneand Welding supply sales.
• A proven track record in sales and accountmanagement and development.
• Profit and loss analysis on proposed salesorders and understanding of profit margins.
• Experience making salespresentations and demonstrations.

Travel Requirements

• Estimated Amount Brief Description 2 Hours a week This role is primarily an office salesposition but travel to customers from time to time may be required

TheCompany is an Equal Opportunity Employer that complies with the laws andregulations set forth under EEOC. All qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,sexual orientation, gender identity, national origin, disability or protectedveteran status. EOE AA M/F/VET/Disability