Packaged Gases Inside Sales Representative - Miami, FL

Nippon Sanso Matheson; Miami Beach (FL); On-site; USD 60,000 - 65,000; Full time

Job summary

Nippon Sanso Matheson is seeking a Packaged Gases Inside Sales Representative for either Miami, FL or Pinellas Park, FL. The role focuses on existing accounts to reduce churn and grow market share by adding additional products, with a salary range of $60,000 - $65,000 plus commission.

The position emphasizes proactive account touchpoints, regular customer contact, and cross-sell strategies, with CRM-driven quotes and detailed recordkeeping to support the sales process.

Qualifications

• 2-5+ years in Industrial Sales, preferably Gases/Medical Gases/Propane and Welding supply sales.
• Proven track record in sales and account management.
• Experience with price negotiation and order processing.

Responsibilities

• Proactively touch existing accounts to reduce churn and grow market share.
• Maintain regular contact with customers to address service concerns and build trust.
• Drive cross-sell and up-sell opportunities and quote timely orders.
• Record interactions and opportunities in the CRM for pipeline visibility.
• Develop and maintain relationships with purchasing contacts and suppliers.

Skills

Sales skills

Account management

Relationship management

CRM

Tools

CRM software

Job description

Packaged Gases Inside Sales Representative - Salary Range $60,000 - $65,000 plus commission

This position can be located in either Miami, FL or Pinellas Park, FL

JOB SUMMARY

Telephone based sales position focusedon existing accounts to reduce churn and grow market share by addingadditional products to the account

Essential Functions

• Proactive Account Touchpoints & RelationshipManagement
• Maintain regular contact with existingcustomers to reinforce relationships, address service concerns early,and build trust.
• Serve as the primary point of contactto strengthen loyalty and ensure customers feel valued.
• Drive Box 2 Growth via Cross-Sell/Up-SellStrategies
• Analyze purchase history and askdiscovery-based questions to uncover gaps in current buying patterns.
• Actively promote complementaryproducts (e.g., safety supplies, welding accessories, tools) toincrease share-of-wallet within existing accounts.
• Secure Long-Term Commitments through PSAs (ProductSales Agreements)
• Introduce and negotiate PSAs withcustomers as a tool to lock in pricing, improve forecasting, andsolidify long-term relationships.
• Use PSAs to reduce churn risk bymaking competitors' entry more difficult and reinforcing serviceconsistency.
• Monitor Usage Trends & Contract Compliance
• Review order frequency, spendpatterns, and delivery consistency to identify potential churn risks.
• Escalate signs of declining volume,competitor encroachment, or pricing concerns to leadership or fieldteams for intervention.
• Efficient Quoting,Order Support, and CRM Documentation
• Provide timely quotes, processreorders, and ensure seamless customer service across transactions.
• Maintain detailed records ofinteractions, opportunities, and objections in the CRM to support teamvisibility and pipeline tracking.
• Coordinates customer training.
• Enters new customer data and other sales data forcurrent customers into computer database.
• Develops and maintains relationships with purchasingcontacts.
• Investigates and resolves customer problems withwelding processes, equipment and deliveries.

Required for All Jobs

• Performs otherduties as assigned
• Complies with allpolicies and standards

Work Experience

• Experience Experience Details Required/Preferred
• 1-3 years

Knowledge, Skills and Abilities

Education: - 2-5+years- experience in Industrial Sales preferably Gases/Medical Gases/Propaneand Welding supply sales.

A proven track record in sales and accountmanagement and development.

Profit and loss analysis on proposed salesorders and understanding of profit margins.

Experience making salespresentations and demonstrations.

Travel Requirements

Estimated Amount Brief Description

2 Hours a week This role is primarily an office salesposition but travel to customers from time to time may be required

TheCompany is an Equal Opportunity Employer that complies with the laws andregulations set forth under EEOC. All qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,sexual orientation, gender identity, national origin, disability or protectedveteran status. EOE AA M/F/VET/Disability