Packaged Gases Customer Service & Sales Support

Western International Gas & Cylinders, Inc.; Fort Lauderdale (FL); On-site; USD 39,000 - 41,000; Full time

Job summary

Western International Gas & Cylinders, Inc. in Fort Lauderdale, FL is seeking a Packaged Gases Customer Service Representative to manage sales campaigns, schedule appointments for sales, and provide quotes to gain new business while ensuring customer satisfaction.

The role requires strong telephone and customer service skills, the ability to work independently under pressure, and proficiency with Microsoft Office. Equal opportunity employer.

Qualifications

• High School Diploma or equivalent required; desirable experience in outbound calling or inside sales.
• Excellent customer service skills and ability to establish customer relationships.
• Ability to work independently under pressure and meet deadlines.
• Clear and effective verbal communication for customers and colleagues.
• Willingness to learn our business/products and transaction systems.

Responsibilities

• Place outbound calls to schedule sales appointments with new or existing customers.
• Provide quotes or complete sales when appropriate to gain new business.
• Identify opportunities and relay information to the appropriate function.
• Assist in warehouse tasks and stock management when needed.
• Maintain showroom and assist with orders, pricing, and information requests.
• Support inbound customer service as needed and ensure compliance with safety rules.

Skills

Outbound calling

Customer service

Relationship management

Independent work

Phone communications

MS Office

Education

High School Diploma

Tools

Microsoft Office

Excel

Outlook

Job description

Western International Gas & Cylinders, Inc. in Fort Lauderdale, FL is seeking a Packaged Gases Customer Service Representative to manage sales campaigns, schedule appointments for sales, and provide quotes to gain new business while ensuring customer satisfaction.

The role requires strong telephone and customer service skills, the ability to work independently under pressure, and proficiency with Microsoft Office. Equal opportunity employer.