P/T BUFFET SERVER

Northwood Casino; Lynden, Northern (WA, KY); Hybrid; USD 19,000 - 30,000; Part time

Job summary

NOOKSACK NORTHWOOD CASINO in Lynden, WA is seeking a part-time server to provide attentive guest service in the buffet/hospitality area. You will greet guests, describe food options, and ensure guest satisfaction throughout shifts.

Responsibilities include maintaining service areas, stocking supplies, and assisting with bartending when required for guests over 21. A professional appearance and confidentiality are expected.

Qualifications

• Must be able to obtain and maintain gaming and alcohol service licenses.
• Must be at least 17 years old.
• Must obtain state food handlers permit.
• Must obtain TIPS certification.

Responsibilities

• Provide prompt, courteous service and handle orders.
• Greet guests as they are seated and inform about buffet options.
• Follow up with guests to ensure satisfaction and resolve issues.
• Maintain a clean, organized station and service area.
• Assist with stocking beverages and supplies as needed.
• Maintain professional appearance of workstation.
• Possibly assist with cocktail service and bartending for guests over 21.

Skills

Customer service

Guest interaction

Table maintenance

Attention to detail

Education

High School diploma

Job description

Job Details

Job DetailsJob Location: NOOKSACK NORTHWOOD CASINO - LYNDEN, WA 98264Position Type: Part TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: AnyJob Category: Hospitality - Hotel

• Promote customer service as a priority by being attentive to guests’ needs including but not limited to: providing prompt, courteous service, taking and filling orders, clearing, and setting tables.
• Greet guests as they are seated at table.
• Provide guests with information regarding the buffet and food selection.
• Follow up with guests to ensure satisfaction.
• Assist in resolving adverse guest issues to the guest’s satisfaction.
• Maintain an assigned section; including but not limited to, bussing tables, setting tables, and quality table maintenance.
• Maintain an appropriate level of stock throughout shift including but not limited to; stocking and filling coffee, tea, ice, juices, sugar, ketchup, silverware, and glasses.
• Maintain a professional and neat appearance of work station.
• Maintain confidentiality of company and player information.
• Such other job-related duties as may be assigned including but not limited to cocktail serving and bartending (if over the age of 21), by instruction from management.

Qualifications

• Must be able to obtain and maintain a valid Nooksack Tribal Gaming Agency license and Washington State Gaming Licenses.
• Must be at least 17 years of age
• Obtain and maintain a Class 12 or 13 Washington State alcohol server permit
• Obtain and maintain a Washington State Food Handlers permit.
• Obtain and maintain TIPS certification.