Banquet Server

Spokane Tribe Resort & Casino; Airway Heights (WA); On-site; USD 21,000 - 30,000; Full time

Job summary

Spokane Tribe Resort & Casino in Washington is seeking a Banquet Server to present food and beverages to guests and perform bartending duties as needed. You will help set up and tear down equipment for meetings and events in banquet and training rooms, while delivering top-notch guest service.

Ideal candidates have 1 year restaurant/deli experience, a high school diploma or GED, and the ability to obtain a WA Health Card/Food Handlers Permit and MAST certification.

Qualifications

• Must be at least 21 years of age and able to obtain a WA State Health Card/Food Handlers Permit.
• High School diploma or GED preferred.
• One year restaurant/deli experience preferred.
• Ability to secure and maintain STATE OR TRIBAL Gaming License.
• Strong guest service and problem-solving skills.

Responsibilities

• Present food and beverages to guests.
• Perform bartending duties as directed and/or assigned.
• Stock, store and care for all banquet equipment.
• Assist in washing and stocking glassware and utensils as needed.
• Clean banquet and storage areas as needed.
• Ensure banquet areas are clean and restocked.
• Demonstrate knowledge of health & safety standards and safety regulations.
• Demonstrate working knowledge of P.O.S. systems.
• Provide service within policy and in accordance with event BEO.
• Provide excellent guest service and promote positive guest relations.
• Demonstrate flexible work hours and professional demeanor.

Skills

Guest service

Multitask

English fluency

Communication

Alcohol safety

P.O.S. systems

Education

High School diploma or GED

Tools

P.O.S. systems

Job description

The Banquet Server presents food and beverages to guests. Ensures all guest needs are met, including proper service. As directed and/or assigned, perform bartending duties which may include but are not limited to mixing and serving both alcoholic and non-alcoholic beverages following standard recipes and measurements. Responsible for the setup and tear down of equipment for meetings and food and beverage functions in the banquet and training rooms.

• Practices, supports, and maintains the Mission, Vision and Values of Casino.
• Practice, support and promote the Mission, Vision, and Values of Spokane Tribe Casino.
• Provide service within established policy, procedure and in accordance with event BEO.
• Present food and beverages to guests.
• Perform bartending duties as directed and/or assigned.
• Provide excellent guest service and promote positive guest relations.
• Meet deadlines as needed.
• Stock, store and care for all banquet equipment.
• Assist in the washing and stocking glassware and utensils as needed.
• Clean banquet and storage areas as needed.
• Ensure banquet areas are clean and restocked.
• Smile and engage Guests and Team Members with a positive, professional demeanor.
• Create, maintain and facilitate a positive work environment.
• Perform other duties as assigned.
• Demonstrate efficient and healthy work habits.
• Demonstrate knowledge and skill in alcohol safety awareness.
• Demonstrate working knowledge of P.O.S. systems.
• Demonstrate effective communication skill both written and verbal. Read, write and speak English fluently.
• Demonstrate flexibility to work various shifts.
• Exhibit quick and efficient serving skills.
• Exhibit working knowledge of health & safety standards, and safety regulations as required.
• Perform other tasks assigned.
• Must be at least 21 years of age.
• High School diploma or GED equivalent preferred.
• One (1) year restaurant/deli experience preferred.
• Obtain and maintain a valid WA State Health Card/Food Handlers Permit.
• Obtain and maintain a valid MAST certification.
• Strong guest service and problem-solving skills.
• Able to Multitask in a fast-paced environment
• Must be able to tolerate areas containing varying noise, smoke, and temperature levels

Gaming License Required? Ability to secure and maintain STATE OR TRIBAL Gaming License.