P&C Transformation Leader: AI-Driven Claims & Underwriting

Accenture PLC; New York (NY); On-site; USD 87,000 - 294,000; Full time

Job summary

Accenture plc is seeking a Transformation Manager to lead cross-functional teams in reinventing underwriting and claims processes, leveraging AI-enabled workflows and analytics. The role focuses on shaping solutions, growing client relationships, and delivering measurable business value across the Insurance sector.

Responsibilities include end-to-end delivery, roadmaps, and governance across Claims, Underwriting, and Enterprise functions, with travel up to 80% as required.

Qualifications

• 5+ years of management consulting and/or industry experience in Property & Casualty insurance, including Claims and Underwriting.
• 5+ years of process engineering, data/analysis, program management, and /or leading complex business / technology deliveries.
• Bachelor’s Degree or higher.

Responsibilities

• Apply structured problem solving, hypothesis-driven analysis, and creative thinking to solve complex business and operational challenges.
• Lead end-to-end business process reinvention across Claims and Underwriting, redesigning workflows, roles, governance, decision rights, and performance management.
• Define future-state operating models that blend human expertise, automation, analytics, and AI-enabled decision support.
• Develop transformation roadmaps aligned to strategic business outcomes.
• Shape proposals and solution architectures; craft business cases and delivery strategy, design, and execution projects.
• Build client executive relationships; contribute to industry PoVs that support Accenture’s leadership position in the Insurance Consulting industry.

Skills

Management consulting

Insurance domain knowledge

Strategy execution

Leadership

Education

Bachelor’s Degree

Job description

Accenture plc is seeking a Transformation Manager to lead cross-functional teams in reinventing underwriting and claims processes, leveraging AI-enabled workflows and analytics. The role focuses on shaping solutions, growing client relationships, and delivering measurable business value across the Insurance sector.

Responsibilities include end-to-end delivery, roadmaps, and governance across Claims, Underwriting, and Enterprise functions, with travel up to 80% as required.