P&C Transformation Consultant: AI for Underwriting & Claims

Accenture PLC; Arlington (VA); On-site; USD 59,000 - 189,000; Full time

Job summary

Accenture in the United States seeks a Transformation Consultant to drive underwriting and claims process reinvention, operating model transformation, and AI-enabled workflows. You will work as an individual contributor or lead small teams within cross-functional PODs.

Geared to combine insurance expertise with analytics, you will design future-state operating models, roadmaps, and agentic AI-enabled processes, collaborating with engineering and data teams. Travel up to 80% is required.

Qualifications

• 3+ years of management consulting and/or industry experience in Property & Casualty insurance.
• 3+ years of process engineering, data/analysis, program management, and leading complex business/ technology deliveries.
• Bachelor’s Degree.

Responsibilities

• Assess current-state underwriting, claims, and operational processes to identify opportunities to reimagine and optimize outcomes.
• Support end-to-end business process reinvention across Claims and Underwriting, redesigning workflows, roles, governance, decision rights, and performance management.
• Define future-state operating models that blend human expertise, automation, analytics, and AI-enabled decision support.
• Develop transformation roadmaps aligned to strategic business outcomes.
• AI, Data & Intelligent Workflows.
• Support design of AI/agentic AI end-to-end processes and support enablement of those solutions.
• Partner with engineering/data teams design and implement end-to-end agentic workflows with appropriate human in the loop controls.
• Creative problem solving, agentic AI proficiency, Process design, business architecture, operating model design, cross-functional knowledge (claims, distribution, service, operations, product, billing).
• Travel up to 80% required for this role.

Skills

Underwriting

Claims

Process engineering

Data analysis

Program management

Delivery leadership

Education

Bachelor’s Degree

Job description

Accenture in the United States seeks a Transformation Consultant to drive underwriting and claims process reinvention, operating model transformation, and AI-enabled workflows. You will work as an individual contributor or lead small teams within cross-functional PODs.

Geared to combine insurance expertise with analytics, you will design future-state operating models, roadmaps, and agentic AI-enabled processes, collaborating with engineering and data teams. Travel up to 80% is required.