P&C Product Management Director - State Management

USAA Life Insurance Company; United States; Hybrid; USD 140,000 - 200,000; Full time

Job summary

USAA Life Insurance Company seeks a dedicated P&C Product Management Director for the Property and Casualty Go-To-Market team, supporting Northeast states. You will lead strategic profit targets and analyze state P&L and marketing investments to drive market growth and profitability.

You will work remotely in the continental U.S. with occasional travel; residents near USAA offices will work on-site four days per week, collaborating with executives to shape product strategy and performance across

Qualifications

• Bachelor's degree in Business, Marketing, Supply Chain, or Statistics; OR 4 years of relevant education and/or experience.
• 8 years of relevant product or program management experience analyzing data and developing recommendations, or an advanced degree in Business, with 6 years of product or program management experience.
• 4 years of P&C experience.
• Extensive experience in creating product briefings and presenting to executive leadership.
• Demonstrated experience in independently conducting product analysis and understanding market dynamics.
• Strong interpersonal and relationship management skills with customer focus and collaboration.
• Advanced knowledge of product regulations, risk, and compliance requirements.

Responsibilities

• Works with large data sets and leads business analysis of state-specific P&L and marketing strategy.
• Provides guidance on financial and customer-related concerns from executives using SAS, SQL, Tableau, R, etc.
• Leads design, development, implementation, and maintenance of P&C insurance products to deliver value with stakeholders.
• Builds partnerships with internal and external stakeholders to develop state strategy and regulatory alignment.
• Directs data analytics with internal stakeholders to identify growth opportunities and present learnings.
• Builds complex reports to monitor business performance and communicate results.
• Defines KPIs with stakeholders and analyzes trends to improve performance and minimize risk.
• Leads market analysis and evaluates product performance metrics for regional decisions.
• Maintains relationships with Government & Industry Relations, Attorney, and Compliance Advisor.

Skills

Data analysis

Executive communication

Stakeholder management

SQL

Tableau

R

SAS

P&C insurance knowledge

Leadership

Education

Bachelor's degree in Business/Marketing/Statistics

Advanced degree in Business (optional)

Tools

SQL

Tableau

R

SAS

Job description

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

We are seeking a dedicated P&C Product Management Director for the Property and Casualty (P&C) Go-To-Market team. This role will support states in the Northeast Region.

This role is accountable for the achievement of property and casualty insurance (P&C) profit and growth targets in assigned state(s) product basis. Develops strategic vision and tactical plan that will profitably expand USAA product line market share. Focuses on state-specific or national product competitive and financial KPIs to anticipate and react to potential trends. Identifies opportunities to make regional or national impacts across P&C, which drive best practices and innovation across the organization.

This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.

What you'll do:

• Works with large data sets and leads business analysis of state-specific P&L and marketing strategy and the impact of marketing investments to influence P&L results.
• Provides guidance on key financial and customer-related concerns from executives leveraging multiple data sources including SAS, SQL, Tableau, R, etc.
• Leads the design, development, implementation, and maintenance of the P&C insurance products through deliver value as a leader in collaborating with business partners.
• Builds relationships and partnerships to collaborate with internal stakeholder's partners to develop insights to develop and execute on multi-year state strategy. Maintains partnerships with external regulators to bring strategic actions to market.
• Directs and executes data analytics with internal stakeholders to identify growth opportunities, build a 360-degree view of the membership and presents key learnings.
• Builds complex reports using data tools to monitor business performance and communicate results.
• Works directly with stakeholders to understand business objectives, define key performance indicators, and evaluate performance; identifies emerging themes, internal and external trends to improve performance and minimize risk.
• Leads comprehensive market analysis and evaluates product performance metrics to help facilitate decision making at regional/ countrywide level.
• Maintains partnerships with Government & Industry Relations, Attorney, and Compliance Advisor to manage relationship with local regulatory agencies and industry organizations.
• Facilitates development of team members by providing guidance, coaching, and training of processes and procedures in support of product line initiatives.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree in Business, Marketing, Supply Chain, or Statistics; OR 4 years of relevant education and/or experience.
• 8 years of relevant product or program management experience analyzing data and developing recommendation, or an advanced degree in Business, with 6 years of product or program management experience.
• 4 years of P&C experience.
• Extensive experience in creating product briefings and presenting to executive leadership.
• Demonstrated experience in independently conducting product analysis & gaining an in depth understanding of market dynamics including competitor underwriting initiatives, rate level analysis.
• Strong interpersonal and relationship management skills with an emphasis on customer focus, collaboration and partnering to obtain results.
• Advanced knowledge of applicable product related regulations, and risk and compliance requirements.

What sets you apart:

• Product: Experience with P&C product management (to include state regulations and marketplace).
• Data Analytics: Confirmed sophisticated data analytical experience and the ability to demonstrate the skills for pulling data as well as analyzing trends to make recommendations to leadership.
• Communication: Ability to articulate complex findings with clarity and impact through compelling written and verbal communication. You will regularly present to executive leadership and key business partners, influencing decision making and strong collaborative relationships.
• Technical Tools: Mastery of essential data tools including SQL, Tableau, and