Product Development Director - Dwelling Modernization

USAA Life Insurance Company; United States; Híbrido; USD 180.000 - 240.000; Jornada completa

Descripción de la vacante

USAA is redefining financial security for military families through innovative product development. As the Product Development Director for Dwelling Modernization, you will lead end-to-end product initiatives, from ideation to market launch, ensuring compliance, performance, and member value across a digital-first portfolio.

This role is remote eligible in the continental U.S. with occasional travel; on-site presence may be required for certain locations.

Formación

• Bachelor’s degree or 4 additional years of related education/experience.
• 8+ years of relevant experience in Actuary, Underwriting, Marketing, Operations, or equivalent military experience.
• Extensive experience in developing, deploying and supporting products.
• Experience with agile product development and PDLC.

Responsabilidades

• Lead development and launch of new digital-first products and features.
• Maintain knowledge of business and underwriting performance for products in scope.
• Monitor post-launch performance and adjust product rules, rates and forms.
• Develop recommendations to buy/build or ally for product lines.
• Coordinate with Legal, Compliance and Risk Management to ensure regulatory alignment.

Conocimientos

Agile product development

Product strategy

Data analysis

Hypothesis testing

Educación

Bachelor's degree in business/Marketing/Supply Chain/Statistics

Herramientas

Earnix

Guidewire

Descripción del empleo

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

As a dedicated Product Development Director for Dwelling Modernization , you will be accountable for developing new products, overseeing and managing the launch and maturation of new products into target strategic markets. Acting as a cross functional expert, this position provides expertise and support for product line initiatives related to product development, compliance, operational and process improvements, claims management, vendor management, product documentation, fulfillment, and/or system

This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week.

What you'll do:

• Responsible for development of digital first products supporting the needs and risks of USAA Members Leads development and launch of new innovative product offerings as well as auxiliary/enhanced features/services for existing products.
• Responsible for maintaining thorough level of knowledge of business and underwriting performance for products in scope (e.g. Trends, results, etc.)
• Responsible for post-launch monitoring, maintenance and underwriting of 'new in market' products based on product performance, member needs and competitive changes in the market including but not limited to product rules, rates, and forms.
• Develops recommendations to launch new products and the evaluation and decision to buy/build or ally for individual product(s).
• Generates creative product and coverage solutions for members needs to ensure a dynamic product development pipeline exists.
• Responsible for maintaining thorough level of knowledge of business and underwriting performance for products in scope (e.g. Trends, results, etc.)
• Responsible for post-launch monitoring, maintenance and underwriting of 'new in market' products based on product performance, member needs and competitive changes in the market including but not limited to product rules, rates, and forms.
• Conducts complex analysis of internal and external data and member information to support formulation of product strategy and enhance competitive intelligence.
• Develops and communicates the new product value proposition for individual products.
• Ensures sales support is delivered to all distribution channels (e.g., com, mobile, contact center) so that the new product is properly positioned to members.
• Leads the analysis and evaluation of new product performance metrics to make changes to offerings, if necessary, prior to full launch.
• Coordinates with relevant control partners (including Legal, Compliance, and Risk Management) to ensure product offerings are designed and implemented in compliance with all applicable laws and regulations.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree in business, Marketing, Supply Chain, or Statistics; OR 4 additional years of relevant education and/or experience.
• 8 years relevant experience in Actuary, Underwriting, Marketing, Operations, Financial Services or relevant military experience.
• Extensive experience in developing, deploying and supporting products and/or integrated suite of products.
• Experience working through agile product development process, managing multiple products simultaneously.
• Knowledge and application of Product Development Life Cycle (PDLC).
• Creative problem solver with hands on experience in problem framing, qualitative & quantitative research, running product experiments, hypothesis testing and prototyping to launch products at the intersection of Human, Technology and Business dimensions.
• Navigates through ambiguous contexts with confidence.
• Ability to break large complex initiatives into smaller manageable features and capabilities and deliver them early and often.

What sets you apart:

• 3+ years of Property & Casualty experience, particularly in one or more key functions (e.g., Product Management, Pricing, Underwriting, State Management etc.)
• Experience supporting modernization of systems, products and technology requirements (ideally Earnix and Guidewire).
• Experience with P&C Personal Lines Property and/or Dwelling products (home, renters, condo and landlord).
• Demonstrated ability to lev