P&C Claims Manager – Complex & High-Value

Selby Jennings; Irvine (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Selby Jennings is hiring a Claims Manager to join a leading independent insurance brokerage and risk management practice in California. The role leads the Claims Department, mentoring staff and overseeing Property & Casualty claims from first notice to final resolution, working with clients, carriers, adjusters and attorneys to achieve favorable outcomes.

The position emphasizes reviewing complex or litigated claims, analyzing coverage issues, and driving best practices across procedures,

Qualifications

• 7+ years in Property & Casualty claims with leadership experience.
• Experience handling complex or litigated claims.
• Experience within carrier/broker/agency claims organization.
• Strong ability to mentor and develop staff.

Responsibilities

• Lead and develop the Claims Department, mentoring staff.
• Oversee Property & Casualty claims from first notice of loss through final resolution.
• Review complex and high-severity claims, including settlements and reserves exceeding $250,000.
• Serve as the primary escalation point for disputed, litigated, high-value, or sensitive claims.
• Analyze coverage issues, interpret policy language, and provide guidance on contracts, leases, and insurance provisions.
• Partner with clients, carriers, adjusters, attorneys, and internal account teams to drive favorable claim outcomes.
• Conduct client claims reviews and provide strategic recommendations on claim trends and exposures.
• Oversee E&O risk management activities, policy audits, and potential professional liability exposures.
• Coordinate with coverage counsel on complex matters and assist with claim resolution strategies.
• Develop and improve claims procedures, workflows, reporting standards, and department best practices.

Skills

Property & Casualty claims

Coverage analysis

Litigated claims experience

Leadership

Job description

Our client is a well-established independent insurance brokerage and risk management firm known for delivering customized insurance, risk management, and claims consulting solutions to clients across a broad range of industries. With a collaborative and client-focused culture, the organization has built a strong reputation for providing expert guidance on complex Property & Casualty claims, coverage analysis, and risk management strategies. The firm works closely with clients, carriers, adjusters, attorneys, and internal stakeholders to achieve favorable claim outcomes while helping organizations navigate complex coverage and liability issues. Professionals have the opportunity to work on sophisticated claims matters, develop strong client relationships, and collaborate with experienced industry experts within a stable and highly respected organization. As part of its continued growth, the company is looking to add a Claims Manager to its team.

• Lead and develop the Claims Department, providing mentorship, coaching, and oversight to claims staff.
• Oversee Property & Casualty claims from first notice of loss through final resolution.
• Review complex and high-severity claims, including settlements and reserves exceeding $250,000.
• Serve as the primary escalation point for disputed, litigated, high-value, or sensitive claims.
• Analyze coverage issues, interpret policy language, and provide guidance on contracts, leases, and insurance provisions.
• Partner with clients, carriers, adjusters, attorneys, and internal account teams to drive favorable claim outcomes.
• Conduct client claims reviews and provide strategic recommendations on claim trends and exposures.
• Oversee E&O risk management activities, policy audits, and potential professional liability exposures.
• Coordinate with coverage counsel on complex matters and assist with claim resolution strategies.
• Develop and improve claims procedures, workflows, reporting standards, and department best practices.
  

Desired Skills and Experience

7+ Property & Casualty claims experience, strong coverage analysis expertise, experience handling complex or litigated claims, and prior leadership or management experience within a carrier, brokerage, agency, or claims organization.