Ownership-Driven Guest Experience Associate

Take 5 Car Wash; Odessa (FL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

60-day certification program

No experience required

Job summary

Whistle Express is hiring an Associate to guide guests through the wash experience, keep the site running at full speed, and contribute to a fast-moving team on site.

The role covers Welcome Station, Wash Station, and Convenience Station, with a 60-day certification program for onboarding and no prior experience required.

This on-site position emphasizes physical, outdoor work with daily visible results and opportunities for growth into site management.

Qualifications

• No experience required.
• Ability to work outdoors in varying weather.
• On-the-job training through a structured certification program.

Responsibilities

• Provide excellent customer service with a friendly and professional attitude at the Welcome Station.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.
• Follow safety procedures and maintain a clean, organized wash area.
• Assist with vehicle preparation and identifying preexisting conditions.
• Operate wash equipment safely and efficiently.
• Communicate effectively with team members and management regarding operational issues.
• Engage with customers professionally to ensure a positive experience and manage member accounts.

Skills

Customer service

Sales guidance

Account management

Safety procedures

Job description

Whistle Express is hiring an Associate to guide guests through the wash experience, keep the site running at full speed, and contribute to a fast-moving team on site.

The role covers Welcome Station, Wash Station, and Convenience Station, with a 60-day certification program for onboarding and no prior experience required.

This on-site position emphasizes physical, outdoor work with daily visible results and opportunities for growth into site management.