Hands-On Guest Experience Associate

Take 5 Car Wash; Birmingham (AL); In loco; USD 26.000 - 32.000; Tempo pieno

Descrizione del lavoro

Whistle Express is hiring an Associate to join our fast-moving, on-site team. You’ll guide guests through the wash experience, support sales and memberships, and help keep the wash, tunnel, and stations running at peak speed.

The work is physical and outdoors, with a 60‑day certification program that sets you up from day one. If you take ownership, stay energetic, and enjoy a team‑first environment, this is your place to grow.

Competenze

• You take ownership and don’t wait to be told twice.
• You’re curious and proactive.
• You bring energy and teamwork.
• You’re physically active and comfortable working outdoors in all kinds of weather.
• No experience required; a 60-day structured certification program sets you up from day one.

Mansioni

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.
• Follow safety procedures and maintain a clean, organized wash area.
• Assist with vehicle preparation, including identifying preexisting conditions.
• Operate wash equipment safely and efficiently.
• Communicate effectively with team members and management regarding operational issues.
• Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.
• Maintain professional conduct and adhere to uniform standards at all times.
• Perform opening and closing duties to ensure smooth operations.
• Clean and maintain the tunnel to ensure safety and operational efficiency.
• Prepare towels and other necessary materials to support daily operations.

Conoscenze

Customer service

Sales

Teamwork

Physical stamina

Outdoor work

Descrizione del lavoro

Whistle Express is hiring an Associate to join our fast-moving, on-site team. You’ll guide guests through the wash experience, support sales and memberships, and help keep the wash, tunnel, and stations running at peak speed.

The work is physical and outdoors, with a 60‑day certification program that sets you up from day one. If you take ownership, stay energetic, and enjoy a team‑first environment, this is your place to grow.