Overnight Youth Engagement & Shelter Support Lead

DirectedLINK LLC; Los Angeles (CA); On-site; USD 29,000 - 30,000; Full time

Job summary

DirectedLINK LLC in Los Angeles, CA is seeking a Youth Engagement Specialist to supervise and deliver residential services in a shelter setting for youth and young adults facing homelessness. The role operates on an overnight shift and requires adherence to agency policies, safety protocols, and incident alert systems.

The ideal candidate has at least 1 year of youth experience, strong communication and organizational skills, and a CA driver's license.

Qualifications

• Minimum of 1 year of experience working with youth or in a similar setting.
• Exceptional verbal and written communication skills and strong organizational skills.
• Must have a valid CA driver's license and good driving record.
• Willingness to obtain training in Adolescent Development, Crisis Intervention, Multi-Cultural Awareness, and CPR & First Aid.

Responsibilities

• Provide supervision of the shelter and coverage of facility areas.
• Follow policies and procedures in day-to-day duties.
• Answer telephones and monitor clients' phone use.
• Complete paperwork as assigned and review client files regularly.
• Triage clients by field/needs/incident questions.
• Inspect common areas for cleanliness and safety daily.
• Monitor clients in the shelter and stay alert during conversations.
• Develop knowledge of current community resources for clients.

Skills

Verbal & Written Communication

Organizational Skills

Computer Literacy

Team Player

Self-Starter

Tools

Word

Outlook

Access

Job description

DirectedLINK LLC in Los Angeles, CA is seeking a Youth Engagement Specialist to supervise and deliver residential services in a shelter setting for youth and young adults facing homelessness. The role operates on an overnight shift and requires adherence to agency policies, safety protocols, and incident alert systems.

The ideal candidate has at least 1 year of youth experience, strong communication and organizational skills, and a CA driver's license.