Youth Engagement Specialist

DirectedLINK LLC; Los Angeles (CA); On-site; USD 29,000 - 30,000; Full time

Job summary

DirectedLINK LLC in Los Angeles, CA is seeking a Youth Engagement Specialist to supervise and deliver residential services in a shelter setting for youth and young adults facing homelessness. The role operates on an overnight shift and requires adherence to agency policies, safety protocols, and incident alert systems.

The ideal candidate has at least 1 year of youth experience, strong communication and organizational skills, and a CA driver's license.

Qualifications

• Minimum of 1 year of experience working with youth or in a similar setting.
• Exceptional verbal and written communication skills and strong organizational skills.
• Must have a valid CA driver's license and good driving record.
• Willingness to obtain training in Adolescent Development, Crisis Intervention, Multi-Cultural Awareness, and CPR & First Aid.

Responsibilities

• Provide supervision of the shelter and coverage of facility areas.
• Follow policies and procedures in day-to-day duties.
• Answer telephones and monitor clients' phone use.
• Complete paperwork as assigned and review client files regularly.
• Triage clients by field/needs/incident questions.
• Inspect common areas for cleanliness and safety daily.
• Monitor clients in the shelter and stay alert during conversations.
• Develop knowledge of current community resources for clients.

Skills

Verbal & Written Communication

Organizational Skills

Computer Literacy

Team Player

Self-Starter

Tools

Word

Outlook

Access

Job description

Youth Engagement Specialist

SHIFT: Overnight Shift

HOURLY PAY RATE: $21.00-$22.00

LOCATION: Los Angeles, CA, USA

Our client is a nonprofit organization providing housing and comprehensive support services to youth and young adults facing homelessness, within a residential shelter setting.

POSITION SUMMARY:

The Youth Engagement Specialist provides supervision and delivery of residential services to residents, within the framework of the organization's Mission Statement, Policies and Procedures. This position requires consistent adherence to agency policies, procedures, and practices, including time and attendance, cell phone use, telecommunications, safety protocols, and alert systems.

ESSENTIAL FUNCTIONS:

1. Provide supervision of the shelter, including coverage of the various areas of the facility.
2. Perform duties in accordance with established policies and procedures.
3. Answer telephones and monitor clients' use of phone.
4. Complete paperwork as assigned.
5. Review clients' files on a regular basis.
6. Work directly with clients doing triage (i.e., field/needs/incident questions).
7. Inspect common areas for cleanliness and safety on a daily basis.
8. Monitor clients in the shelter.
9. Be alert to clients and surroundings even during one-on-one conversations.
10. Develop knowledge of the current community resources available to clients.

JOB REQUIREMENTS:

EXPERIENCE: Minimum of 1 year of experience working with youth, young adults, or in a similar setting.

SKILLS: Exceptional verbal and written communication skills and strong organizational skills. Computer literate (Word, Outlook, Access, etc.) Self-starter and team player with the ability to work with other staff members, clients, vendors, and the public.

TRANSPORTATION: Must have a valid CA driver's license and good driving record. May need to transport clients/staff if required using agency transportation.

KNOWLEDGE/TRAINING: Has and/or willing to obtain training and knowledge in the following areas: Adolescent Development, Crisis Intervention, Multi-Cultural Awareness, and CPR & First Aid.