Overnight Veterinary Receptionist — Calm Care & Client Support

Brief Media, Inc.; Brentwood (TN); On-site; USD 23,000 - 36,000; Full time

Job summary

BluePearl Pet Hospital in Brentwood, TN is hiring Overnight Veterinary Receptionists. You will be the first point of contact for clients, greet them warmly, and help guide pets and families with calm, compassionate service during challenging emergencies.

Shifts run 5pm–5am on Sundays, Mondays and Wednesdays with pay from $17.00 to $26.00 per hour, depending on experience and advancement through leveling system. If you excel at communication, organization, and teamwork, we want to hear from you.

Qualifications

• Excellent customer service required.
• Ability to remain calm in emotional situations.
• Unrestricted authorization to work in the U.S.

Responsibilities

• Greet clients at hospital entry with warmth and professionalism.
• Speak clearly and calmly to clients by phone and in person.
• Assess arrival needs and determine if an emergency is STAT or standard.
• Coordinate appointments and confirm details with clients.
• Provide emotional support and resources to grieving clients.
• Serve as liaison between clients and hospital staff during care and pet remains handling.

Skills

Customer service

Empathy

Communication

Job description

BluePearl Pet Hospital in Brentwood, TN is hiring Overnight Veterinary Receptionists. You will be the first point of contact for clients, greet them warmly, and help guide pets and families with calm, compassionate service during challenging emergencies.

Shifts run 5pm–5am on Sundays, Mondays and Wednesdays with pay from $17.00 to $26.00 per hour, depending on experience and advancement through leveling system. If you excel at communication, organization, and teamwork, we want to hear from you.