Overnight Valet Supervisor

VPNE; Miami (FL); On-site; USD 25,000 - 34,000; Full time

Job summary

VPNE in Miami, FL is seeking an overnight Supervisor to lead a guest-focused team. You will ensure safe operations, coordinate staffing, and resolve escalated needs while maintaining VPNE’s service standards. The role requires a friendly, energetic demeanor and the ability to motivate a team through varied overnight shifts.

Qualifications

• Entry level supervisory experience preferred.
• Proficient in English both verbally and written.

Responsibilities

• Ensures team members and guests are safe at all times.
• Operates vehicles in a safe manner to minimize accidents when needed.
• Oversees tracking of keys and vehicles throughout the garage.
• Provides exceptional guest experiences by greeting and assisting guests entering the garage.
• Maintains garage organization.
• Sets a positive tone for the workplace with upbeat attitude.
• Encourages use of approved language and conducts shift handovers with the team.
• Adheres to VPNE uniform guidelines and maintains a professional appearance.
• Communicates organizational plans to coworkers at shift end.
• Oversees team to maintain a professional work area.

Skills

Friendly personality

Customer service

Communication

Organized

Relationship building

Positive attitude

Driving

Job description

Position Summary

A Supervisor s role is to facilitate an impressive operation with enthusiastic team members by providing exceptional service. This includes making a lasting impression on every guest by engaging in a positive and friendly manner while providing safe and efficient service. The supervisor will assist in leading the operation, ensuring staffing and handling escalated operational needs as necessary.

Schedule: Mon & Tue 11 pm to 7 am - Fri 5 pm to 1 am

Responsibilities

• Ensures team members and guests are safe at all times.

• If needed - operates vehicles in a safe manner to minimize the potential for accidents.

• Oversees the tracking of keys and vehicles throughout the garage.

• Ensures all team members are providing exceptional guest experiences to every guest by smiling at, greeting and helping every guest as they enter the garage.

• Maintains garage organization.

• Sets the tone for the workplace by keeping an upbeat attitude.

• Must be enthusiastic about the job, creating a positive environment for the team members and customers to enjoy.

• Helps team members to remember to always use approved language choices.

• Communicate with other co-workers to inform each other of the organizational plan constructed when the shift is over.

• Must set an example by looking sharp at all times and helping team members understand how to successfully adhere to VPNE’s uniform guidelines.

• Oversee team members to keep a professional work area.

Qualifications

Years of Experience: Entry Level

Language Skills: Proficient in English both verbally and written

Requirements

• Prior supervisory experience preferred

• Friendly and Outgoing

• Able to smile during customer interactions

• Possess an upbeat personality, willingness to go the extra mile, and a strong work ethic

• Maintain uniform standards when on job premises

• Ability to run and move quickly

• Ability to organize cars efficiently

• Ability to stand for long periods of time

• Ability to safely operate vehicles and pass a driving test

• Ability to lift a minimum of 50 lbs.

• Be at least 18 years of age

• Possess a valid Driver’s License in state of residency

• Be able to pass a criminal background check and RMV check

• Ability to create relationships with customers

• Be organized

• Clean driving record deemed insurable by VPNE's current insurance provider

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