Lead Valet Attendant

VPNE; Miami Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

VPNE in Miami Beach is seeking a Lead Valet to help the operation run smoothly with an enthusiastic team, delivering exceptional guest service and a safe, efficient experience. The role involves engaging with guests, ensuring safety, and modeling VPNE's standards.

This position requires supervisory experience, a friendly, upbeat personality, and the ability to train new valets, manage vehicle flow and keys, and uphold uniform guidelines.

Qualifications

• Friendly and outgoing demeanor.
• Must have supervisory experience.
• Able to smile during customer interactions.
• Upbeat personality with strong work ethic.
• Maintain VPNE uniform standards on site.
• Ability to run/move quickly during shifts.
• Organize cars efficiently and safely.
• Able to safely operate vehicles and pass a manual transmission test.
• Lift a minimum of 50 lbs.
• Must be at least 18 years old.
• Possess a valid driver's license in state of residency.
• Able to pass a criminal background and RMV check.
• Ability to build relationships with customers.
• Clean driving record deemed insurable by VPNE.

Responsibilities

• Ensures employees and guests are safe at all times.
• If needed - safely operate vehicles to minimize the potential for accidents.
• Oversee the tracking of keys and vehicles throughout the garage.
• Ensures all team members provide exceptional guest experiences by greeting guests as they enter the garage.
• Sets the tone for the workplace with an upbeat attitude.
• Must be enthusiastic about the job, creating a positive environment for team members and customers.
• Remind team members to use approved language choices.
• Communicate shift handoff plans to teammates at shift end.
• Lead by example while upholding VPNE's uniform guidelines.
• Oversee team members and maintain a professional workspace.
• Lead valet training for new hires with necessary knowledge and safety guidance.

Skills

Friendly

Outgoing personality

Supervisory experience

Smile with customers

Upbeat attitude

Uniform standards

Physical stamina

Vehicle operation ability

Manual driving test

Lift 50 lbs

18+ age

Valid driver's license

Background/RMV check

Relationship building

Insurable driving record

Job description

Position Summary

The role of the Lead Valet is to help the operation run smoothly with enthusiastic team members by providing exceptional service. This includes making an exceptional impression on every guest by engaging with our customers in a positive and friendly manner and giving the guest the best experience possible while providing safe and efficient service.

Schedule: Flexible days AM/PM

Responsibilities

• Ensures employees and guests are safe at all times.

• If needed - safely operate vehicles to minimize the potential for accidents.

• Oversee the tracking of keys and vehicles throughout the garage.

• Ensures all team members provide exceptional guest experiences by smiling at, greeting, and helping every guest as they enter the garage.

• Sets the tone for the workplace by keeping an upbeat attitude.

• Must be enthusiastic about the job, creating a positive environment for the team members and customers to enjoy.

• Remind team members always to use approved language choices.

• Communicate with other co-workers to inform each other of the organizational plan constructed when the shift is over.

• Always set an example by looking sharp and helping employees understand how to adhere to VPNE's uniform guidelines successfully.

• Oversee team members and keep a professional work area.

• A lead valet will train new valets, providing them with the necessary knowledge and skills to perform their duties effectively and safely.

Years of Experience: Entry Level

Language Skills: Proficient in English, both verbally and written

Requirements

• Friendly and Outgoing

• Supervisory experience

• Able to smile during customer interactions

• Possess an upbeat personality, a willingness to go the extra mile, and a strong work ethic

• Maintain uniform standards when on job premises

• Ability to run and move quickly

• Ability to organize cars efficiently

• Ability to stand for long periods

• Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle

• Ability to lift a minimum of 50 lbs.

• Be at least 18 years of age

• Possess a valid Driver's License in the state of residency

• Be able to pass a criminal background check and RMV check

• Ability to create relationships with customers

• Clean driving record deemed insurable by VPNE's current insurance provider

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