Valet Parking-Supervisor

VPNE; Atlanta (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

VPNE is hiring a Supervisor to lead the garage operation with enthusiastic team members and deliver excellent guest service. You will ensure safety, oversee vehicle tracking, and maintain organization while upholding VPNE’s standards.

The role requires entry-level supervisory experience, strong English communication, and an upbeat, customer-focused attitude. Candidates must be 18+, hold a valid driver’s license, and be able to pass a background check and driving test.

Qualifications

• Prior supervisory experience preferred.
• Friendly and outgoing.
• Able to smile during customer interactions.
• Upbeat personality and strong work ethic.
• Maintain uniform standards on premises.
• Be able to pass a driving test and operate vehicles safely.
• Ability to lift at least 50 lbs.
• Must be 18 years or older and have a valid driver's license.
• Be able to pass a criminal background check.

Responsibilities

• Ensure safety of team members and guests at all times.
• Oversees the tracking of keys and vehicles throughout the garage.
• Provide exceptional guest experiences by greeting and assisting guests.
• Maintain garage organization and professional appearance.
• Set a positive workplace tone and upbeat environment.
• Communicate shift plans to teammates at shift end.
• Enforce VPNE uniform guidelines and professional conduct.

Skills

Supervisory experience

Customer service

Communication

Team leadership

Organizational skills

Job description

Position Summary

A Supervisor's role is to facilitate an impressive operation with enthusiastic team members by providing exceptional service. This includes making a lasting impression on every guest by engaging in a positive and friendly manner while providing safe and efficient service. The supervisor will assist in leading the operation, ensuring staffing and handling escalated operational needs as necessary.

Responsibilities

• Ensures team members and guests are safe at all times.
• If needed - operates vehicles in a safe manner to minimize the potential for accidents.
• Oversees the tracking of keys and vehicles throughout the garage.
• Ensures all team members are providing exceptional guest experiences to every guest by smiling at, greeting and helping every guest as they enter the garage.
• Maintains garage organization.
• Sets the tone for the workplace by keeping an upbeat attitude.
• Must be enthusiastic about the job, creating a positive environment for the team members and customers to enjoy.
• Helps team members to remember to always use approved language choices.
• Communicate with other co-workers to inform each other of the organizational plan constructed when the shift is over.
• Must set an example by looking sharp at all times and helping team members understand how to successfully adhere to VPNE’s uniform guidelines.
• Oversee team members to keep a professional work area.

Qualifications

Years of Experience: Entry Level

Language Skills: Proficient in English both verbally and written

Requirements

• Prior supervisory experience preferred
• Friendly and Outgoing
• Able to smile during customer interactions
• Possess an upbeat personality, willingness to go the extra mile, and a strong work ethic
• Maintain uniform standards when on job premises
• Ability to run and move quickly3>li>
• Ability to organize cars efficiently
• Ability to stand for long periods of time
• Ability to safely operate vehicles and pass a driving test
• Ability to lift a minimum of 50 lbs.
• Be at least 18 years of age
• Possess a valid Driver’s License in state of residency
• Be able to pass a criminal background check and RMV check
• Ability to create relationships with customers
• Be organized
• Clean driving record deemed insurable by VPNE's current insurance provider