Valet Supervisor

VPNE; Town of Florida (NY); On-site; USD 28,000 - 39,000; Full time

Job summary

VPNE is seeking a Supervisor to lead a front-line team in our garage operation. You will ensure safe, efficient service while delivering a high-quality guest experience. The role involves guiding staff, managing shift operations, and maintaining a positive, professional environment.

Schedule: Flexible days, Full time 3pm-11pm. Must meet driving and lifting requirements, and pass background checks. This is a hands-on leadership position in a fast-paced parking operation.

Qualifications

• Prior supervisory experience preferred.
• Friendly and outgoing demeanor is essential.
• Able to smile during customer interactions.
• Upbeat personality, strong work ethic and willingness to go the extra mile.
• Maintain uniform standards when on premises.
• Able to run and move quickly.
• Organize cars efficiently.
• Stand for long periods.
• Safely operate vehicles and pass a driving test.
• Lift a minimum of 50 lbs.
• Must be at least 18 years old.
• Possess a valid Driver’s License in state of residency.
• Able to pass a criminal background check and RMV check.
• Create relationships with customers.
• Be organized.
• Clean driving record deemed insurable by VPNE's insurance provider.

Responsibilities

• Ensure team members and guests are safe at all times.
• Operate vehicles safely when needed to minimize accidents.
• Oversee tracking of keys and vehicles throughout the garage.
• Provide exceptional guest experiences by greeting and helping guests.
• Maintain garage organization.
• Set a positive tone in the workplace.
• Create a positive environment for team members and customers.
• Encourage use of approved language.
• Communicate shift plans to co-workers when shifts end.
• Set a sharp appearance and adhere to VPNE uniforms.
• Oversee team members to maintain a professional workspace.

Skills

Friendly & outgoing

Smile during interactions

Upbeat personality

Organized

Relationship building

Customer service

Be punctual

Job description

Position Summary

A Supervisor's role is to facilitate an impressive operation with enthusiastic team members by providing exceptional service. This includes making a lasting impression on every guest by engaging in a positive and friendly manner while providing safe and efficient service. The supervisor will assist in leading the operation, ensuring staffing and handling escalated operational needs as necessary.

Schedule: Flexible days, Full time 3pm-11pm

Responsibilities

• Ensures team members and guests are safe at all times.

• If needed - operates vehicles in a safe manner to minimize the potential for accidents.

• Oversees the tracking of keys and vehicles throughout the garage.

• Ensures all team members are providing exceptional guest experiences to every guest by smiling at, greeting and helping every guest as they enter the garage.

• Maintains garage organization.

• Sets the tone for the workplace by keeping an upbeat attitude.

• Must be enthusiastic about the job, creating a positive environment for the team members and customers to enjoy.

• Helps team members to remember to always use approved language choices.

• Communicate with other co-workers to inform each other of the organizational plan constructed when the shift is over.

• Must set an example by looking sharp at all times and helping team members understand how to successfully adhere to VPNE’s uniform guidelines.

• Oversee team members to keep a professional work area.

Qualifications

Years of Experience: Entry Level

Language Skills: Proficient in English both verbally and written

Requirements:

• Prior supervisory experience preferred

• Friendly and Outgoing

• Able to smile during customer interactions

• Possess an upbeat personality, willingness to go the extra mile, and a strong work ethic

• Maintain uniform standards when on job premises

• Ability to run and move quickly

• Ability to organize cars efficiently

• Ability to stand for long periods of time

• Ability to safely operate vehicles and pass a driving test

• Ability to lift a minimum of 50 lbs.

• Be at least 18 years of age

• Possess a valid Driver’s License in state of residency

• Be able to pass a criminal background check and RMV check

• Ability to create relationships with customers

• Be organized

• Clean driving record deemed insurable by VPNE's current insurance provider