Overnight Valet – Safe, Guest-First Service

Parking Management Company; Charlotte (NC); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Health benefits

Life and critical illness insurance

Bonus opportunities

Leadership development program

Growth opportunities

Paid time off

Paid training

Tuition assistance

Perks at Work discounts

Military friendly employer

Job summary

Parking Management Company in Charlotte, NC is seeking an Overnight Valet Attendant to deliver courteous, secure valet services during late-night hours. You will help guests with luggage, park and retrieve vehicles, and ensure safe operations in alignment with hotel standards.

The role emphasizes professional appearance, punctuality, and strong customer service. A high school diploma or GED is required, along with a valid driver's license and reliable transportation.

Qualifications

• High school diploma or GED required.
• Prior customer service experience is preferred.
• A helpful attitude and strong commitment to delivering excellent service are essential.

Responsibilities

• Warm Welcome: Greet guests warmly and assist with luggage and vehicle needs during overnight hours.
• The Details: Conduct thorough vehicle inspections to document any existing damage on claim tickets.
• Safety: Safely park and retrieve vehicles while adhering to all safety protocols and key handling procedures.
• Stay Vigilant: Monitor and secure the parking area throughout the night, responding quickly to guest requests and concerns.
• Keep it Clean: Maintain a clean, organized, and professional valet station reflective of the hotel’s high standards.
• Timekeeping: Accurately record hours and gratuities in compliance with company policies.
• Customer Service: Provide outstanding customer service, addressing guest inquiries with professionalism and courtesy.
• On Time: Arrive punctually, dressed in full uniform, and comply with all hotel policies and safety guidelines.
• Support: Support team members and assist with additional tasks as needed to ensure smooth overnight operations.
• Additional Duties: Help with other tasks as needed to support the team and daily operations.

Skills

Customer service

Communication

Safety awareness

Education

High school diploma or GED

Job description

Parking Management Company in Charlotte, NC is seeking an Overnight Valet Attendant to deliver courteous, secure valet services during late-night hours. You will help guests with luggage, park and retrieve vehicles, and ensure safe operations in alignment with hotel standards.

The role emphasizes professional appearance, punctuality, and strong customer service. A high school diploma or GED is required, along with a valid driver's license and reliable transportation.