Overnight Valet & Guest Experience Host

Hard Rock Hotel & Casino Ottawa; Bristol (TN); On-site; USD 2,800 - 34,000; Full time

Job summary

Hard Rock Hotel & Casino Ottawa seeks an Overnight Valet Attendant to park and retrieve guest vehicles, assist with luggage, and guide guests around the property. The role includes greeting guests, escorting them to rooms, and supporting check-in/out and room changes as needed.

The position requires a High School diploma with 2 months valet/bell services experience, a valid driver’s license, and the ability to work nights, weekends, and holidays.

Qualifications

• Fluency in English; additional languages preferred.
• Strong guest service orientation and communication skills.
• Good time management and ability to multitask in a fast-paced environment.

Responsibilities

• Assist guests with luggage and transportation around the property.
• Greet guests and assist with check-in/out process and room changes.
• Park and retrieve guest vehicles safely and efficiently, ensuring vehicles are secured.
• Deliver newspapers, packages, and other items to guest rooms and meeting spaces.
• Maintain a clean and orderly property entrance, lobby, and bell closet areas.

Skills

Fluency in English

Guest service

Time management

Education

High School diploma

Job description

Hard Rock Hotel & Casino Ottawa seeks an Overnight Valet Attendant to park and retrieve guest vehicles, assist with luggage, and guide guests around the property. The role includes greeting guests, escorting them to rooms, and supporting check-in/out and room changes as needed.

The position requires a High School diploma with 2 months valet/bell services experience, a valid driver’s license, and the ability to work nights, weekends, and holidays.