Overnight Valet Attendant — Guest Service Pro

Seminole Hard Rock Hotel & Casino; Bristol (VA); On-site; USD 2,800 - 34,000; Full time

Job summary

Hard Rock Hotel & Casino Bristol is seeking an Overnight Valet Attendant to park and retrieve guest vehicles, assist with luggage, and provide directions and information to guests. You will greet guests, open doors, and help with room orientation while maintaining the property entrance and lobby in a clean, welcoming state.

The role requires a High School diploma or equivalent, a valid driver’s license with a clean record, and the ability to pass background checks and drug screenings.

Qualifications

• High School diploma or equivalent is required.
• 2 months of Valet and/or Bell Services experience is preferred.
• Must obtain and maintain all licenses/certifications per Federal, State, and Gaming/Lottery regulations.
• Background check and drug screening required.
• Ability to work nights, weekends, and holidays.
• Fluency in English; additional languages preferred.

Responsibilities

• Proactively offer guests assistance with luggage.
• Efficiently park and retrieve vehicles in designated areas.
• Direct traffic at property entrance and escort guests to rooms.
• Greet guests entering or leaving the property and assist with doors.
• Deliver newspapers, packages, and other items to guest rooms or offices.
• Maintain clean and orderly property entrance, lobby, and bell closet areas.
• Notify Front Desk of VIP arrivals and assist with check-in/check-out as needed.
• Promote property outlets and provide directions throughout the property.

Skills

Communication skills

Team player

Punctual

Friendly personality

Time management

Education

High School diploma or equivalent

Job description

Hard Rock Hotel & Casino Bristol is seeking an Overnight Valet Attendant to park and retrieve guest vehicles, assist with luggage, and provide directions and information to guests. You will greet guests, open doors, and help with room orientation while maintaining the property entrance and lobby in a clean, welcoming state.

The role requires a High School diploma or equivalent, a valid driver’s license with a clean record, and the ability to pass background checks and drug screenings.