Overnight Valet & Guest Experience Associate

Towne; San Francisco (CA); On-site; USD 61,606,000 - 67,337,000; Full time

Benefits offered by this job

401k retirement savings plan

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

Job summary

Towne Park in San Francisco, CA is seeking a Guest Service Associate to deliver exceptional hospitality while managing parking and luggage for arriving and departing guests. You will greet guests, assist with directions, and coordinate with team members to ensure smooth service.

The role emphasizes safety, accuracy in ticketing and revenue, with an overnight schedule and benefits such as a 401k plan and insurance options. Strong English communication is essential.

Qualifications

• Knowledge of principles and processes for providing customer service.
• Ability to read and write standard English.
• Ability to perform basic math and handle cash transactions.
• Ability to greet guests professionally and maintain a friendly demeanor.

Responsibilities

• Provide hospitality services to guests in an attentive, friendly and efficient manner.
• Park and retrieve vehicles safely and assist guests with luggage.
• Explain parking rates and retrieval procedures to guests.
• Assist guests with directions, taxis, reservations and area information.

Skills

Customer service

Communication

English literacy

Teamwork

Education

High school diploma or GED

Job description

Towne Park in San Francisco, CA is seeking a Guest Service Associate to deliver exceptional hospitality while managing parking and luggage for arriving and departing guests. You will greet guests, assist with directions, and coordinate with team members to ensure smooth service.

The role emphasizes safety, accuracy in ticketing and revenue, with an overnight schedule and benefits such as a 401k plan and insurance options. Strong English communication is essential.