Overnight Valet & Guest Experience Associate

Towne Park, LLC; Fort Lauderdale (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement plan

Job summary

Towne Towne is seeking a Guest Service Associate to deliver exceptional hospitality, assist guests with parking and luggage, and ensure safe, efficient vehicle retrieval during overnight shifts. You will welcome guests, manage valet processes, and provide area and service information with a professional, friendly demeanor.

The role emphasizes accurate ticketing, courteous interactions, and adherence to procedures for parking, payments, and guest safety across all shift duties.

Qualifications

• High school diploma or GED required.
• Valid driver’s license (state or nearby) required.
• One month related experience or training; or equivalent education/experience.
• Knowledge of principles and processes for providing customer and personal services.
• Ability to read and write English; perform basic arithmetic and understand time/mileage concepts.

Responsibilities

• Provide friendly, attentive hospitality and assist guests with luggage and parking.
• Greet guests and manage valet tickets and key tags with accuracy.
• Assist guests with directions, reservations and area information.
• Explain parking rates and retrieval procedures to guests upon arrival.
• Maintain a courteous, professional demeanor at all times.

Skills

Customer service

Luggage handling

English literacy

Parking procedures

Education

High school diploma or GED

Job description

Towne Towne is seeking a Guest Service Associate to deliver exceptional hospitality, assist guests with parking and luggage, and ensure safe, efficient vehicle retrieval during overnight shifts. You will welcome guests, manage valet processes, and provide area and service information with a professional, friendly demeanor.

The role emphasizes accurate ticketing, courteous interactions, and adherence to procedures for parking, payments, and guest safety across all shift duties.