Overnight Valet & Guest Concierge – Tips

Towne; Berkeley (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

The Guest Service Associate role at Towne Park involves delivering exceptional hospitality, parking and retrieving vehicles safely, and assisting guests with luggage during arrival and departure. The position emphasizes attentive, friendly, and efficient service with a focus on guest satisfaction in an overnight schedule.

Employees may enroll in benefits such as accident, critical illness, hospital indemnity, telemedicine, and 401k; eligibility varies by role and hours worked.

Qualifications

• High school diploma or GED required.
• Valid driver's license; within commuting distance to work state.
• One month related experience or training, or equivalent education/experience.
• Knowledge of customer service principles and processes.

Responsibilities

• Greet and assist guests with a friendly demeanor.
• Park and retrieve vehicles safely; assist with bell services.
• Provide directions and information about local attractions.
• Explain parking rates and retrieval procedures; handle tickets.
• Maintain accurate ticket and key tag records and revenue.

Skills

Customer service

English literacy

Time management

Money calculations

24-hour time understanding

Parking operations

Education

High school diploma (GED)

Job description

The Guest Service Associate role at Towne Park involves delivering exceptional hospitality, parking and retrieving vehicles safely, and assisting guests with luggage during arrival and departure. The position emphasizes attentive, friendly, and efficient service with a focus on guest satisfaction in an overnight schedule.

Employees may enroll in benefits such as accident, critical illness, hospital indemnity, telemedicine, and 401k; eligibility varies by role and hours worked.