Overnight Truck Unload & Merchandising Associate

The Michael's Companies; New York (NY); On-site; USD 23,000 - 28,000; Part time

Job summary

The Michaels Companies is recruiting for an Overnight Truck Unload Team member at our Store - QUEENS-WOODSIDE, NY location. You will deliver friendly customer service, assist shoppers, and handle truck unloads and merchandising tasks to keep the store well-stocked and inviting.

Responsibilities include fast checkout, omni-channel support (BOPIS/SFS), and aiding with planograms, stock recovery, and safety programs.

Qualifications

• Retail and/or customer service experience preferred
• Ability to handle cash and operate a checkout quickly and accurately

Responsibilities

• Deliver friendly customer service, help customers shop our store, and find what they’re looking for
• Ensure all customers receive a fast and friendly checkout experience
• Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises
• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production
• Other duties as assigned

Skills

Customer service

Cash handling

Stocking

Merchandising

Omni-channel

Job description

The Michaels Companies is recruiting for an Overnight Truck Unload Team member at our Store - QUEENS-WOODSIDE, NY location. You will deliver friendly customer service, assist shoppers, and handle truck unloads and merchandising tasks to keep the store well-stocked and inviting.

Responsibilities include fast checkout, omni-channel support (BOPIS/SFS), and aiding with planograms, stock recovery, and safety programs.