Truck Unload & Merchandising Associate

Michaels; Woodside (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical

Dental

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Partner discount programs

Job summary

The Michaels Companies Inc. in Queens/Woodside, NY, seeks a store associate to deliver friendly customer service, help shoppers find products, and ensure a fast checkout.

You’ll unload trucks, stock, maintain planograms, and support store recovery while upholding brand standards. Retail experience is preferred; framing cross-training is available. Benefits include health, 401(k), and employee discounts.

Qualifications

• Retail and/or customer service experience preferred.
• Cross trained in Custom Framing selling and production.
• Must be at least sixteen years or older.

Responsibilities

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast, friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards and enroll them.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes (BOPIS and SFS).
• Participate in truck unload, stocking, and planogram (POG) processes.
• Maintain in-stock store and merchandise recovery; complete returns/go back.
• Perform Store In Stock Optimization (SISO) and AD set duties.
• Support shrink and safety programs; follow SOPs and company policies.
• Cross trained in Custom Framing selling and production.

Skills

Customer service

Retail experience

Cash handling

Framing cross-training

Job description

The Michaels Companies Inc. in Queens/Woodside, NY, seeks a store associate to deliver friendly customer service, help shoppers find products, and ensure a fast checkout.

You’ll unload trucks, stock, maintain planograms, and support store recovery while upholding brand standards. Retail experience is preferred; framing cross-training is available. Benefits include health, 401(k), and employee discounts.