Overnight Supervisor

Fairmont; Pittsburgh (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Flexible benefits

Employee rates

Learning programs

Career development

CSR programs

Job summary

Fairmont Pittsburgh is seeking a hands-on overnight supervisor to lead Stewarding and Housekeeping teams, ensuring cleanliness and safety standards are met. You will coach staff, manage inventory, and collaborate with security during emergencies while maintaining cost controls.

The role requires supervisory experience, strong interpersonal skills, and the ability to perform under pressure in a fast-paced luxury hotel environment.

Qualifications

• 2 years of supervisory experience in Food & Beverage or Stewarding is preferred.
• Previous cleaning experience required.
• Strong interpersonal and problem-solving abilities; computer literacy preferred.

Responsibilities

• Lead and supervise the Stewarding and Housekeeping overnight teams and ensure standards are followed.
• Coach staff on discrepancies and ensure compliance with Fairmont standards.
• Submit maintenance reports and follow up for completion.
• Maintain sanitation of kitchen equipment and other assigned areas.
• Monitor and control labor costs.
• Additional duties as assigned.

Skills

Supervisory experience

Interpersonal skills

Problem solving

Computer literacy

Teamwork

Under pressure

Guest focus

Education

University/College degree (asset)

Tools

Microsoft Windows

Job description

Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

Drawing from Pittsburgh’s rich history, fl.2 showcases a wide selection of local beers, craft cocktails, and an elevated Modern American menu with unique signature items that have the power to transform guests into regulars. Vibrant and inviting, the restaurant and bar offers a space that allows for an open, airy atmosphere with a modern framework incorporated with architectural elements.

Job Description

What You Will Be Doing:

• Lead and supervise the Stewarding and Housekeeping overnight teams in all aspects of the department and ensure standards are followed
• Coach housemen and public area attendant on any discrepancies in their areas
• Submit maintenance reports/requests in Alice and follow up for completion
• Check appearance of all employees to ensure compliance with Fairmont standards of appearance
• Consistently offers professional, engaging and friendly service
• Supervise and maintain the sanitation of kitchen equipment and other areas assigned
• Maintain inventory and record keeping for all dinnerware, flatware and glassware, order china, glass and silver
• Make routine inspections of all equipment and kitchen areas to ensure that cleanliness and sanitary procedures are maintained
• Ensure all breakages and chipped items are taken out of circulation and inventoried
• Ensure all equipment is in working order and report any items in need of repair
• Maintain a clean and safe work environment in accordance with OSHA requirements
• Monitorand control labor costs
• Partner with Hotel Security when handling emergency situations such as fire alarms, medical emergencies, and systems outages
• Other duties as assigned

Qualifications

Your Skills and Qualifications:

• 2 years of supervisory experience, preferably in Food& Beverage or Stewarding
• Previous cleaning experience required
• Strong interpersonal and problem-solving abilitiesComputer literate in Microsoft Window applications preferred
• University/College degree in a related discipline an asset
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

What is in it for you:

• Competitive salary and flexible benefit plans
• Employee rates at Accor properties in NCA region
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

Our Commitment to Diversity & Inclusion

Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

All your information will be kept confidential according to EEO guidelines.