Overnight SOC Operator — Secure Dispatch & Growth

Allied Universal; Madison (WI); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Smart tools

Career growth

Benefits package

Perks program

Job summary

Allied Universal is seeking a Security Operations Center Operator - Overnights in Madison, WI. You will serve and safeguard clients acrossFinancial Institutions and other industries, coordinating communications, monitoring alarms, and supporting timely responses to security incidents.

The role is full-time with a pay rate of $25.00 per hour. Duties include dispatch operations, incident documentation, and maintaining secure environments through vigilant monitoring and professional communication.

Qualifications

• At least 1 year of security-related experience.
• College degree preferred.
• Comfort with using a computer or tablet.
• Access control and badge experience preferred.
• Alarm panel experience preferred.
• Must be 18+ for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent.
• Background check and drug screen required per policy.

Responsibilities

• Provide customer service to employees, visitors, and vendors at a financial services location by carrying out security-related procedures and site-specific policies.
• Monitor dispatch communications, alarm notifications, access control activity, and other security-related systems; document and route calls, requests, and incidents to appropriate personnel.
• Coordinate responses to incidents and critical situations in a calm, problem-solving manner, communicating relevant information to onsite personnel, management, and emergency responders as needed.
• Maintain accurate dispatch logs, incident reports, and activity records in accordance with site-specific procedures.
• Conduct regular and random patrols around the business and perimeter as assigned.

Skills

Customer service

Communication

Problem solving

Teamwork

Education

College degree preferred

Tools

Access control systems

Job description

Allied Universal is seeking a Security Operations Center Operator - Overnights in Madison, WI. You will serve and safeguard clients acrossFinancial Institutions and other industries, coordinating communications, monitoring alarms, and supporting timely responses to security incidents.

The role is full-time with a pay rate of $25.00 per hour. Duties include dispatch operations, incident documentation, and maintaining secure environments through vigilant monitoring and professional communication.