Overnight SOC Operator – CCTV & Alarm Monitor (Framingham)

Securitas; Framingham (MA); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Securitas is seeking a dependable and detail-oriented SOC Operator to support daily security operations at our client's site in Framingham, MA. You will monitor security systems, respond to alarms and incidents, and help maintain a safe environment.

The role requires comfort with technology, clear communication, and the ability to stay calm in a fast-paced setting. Schedule includes overnights on Sundays through Thursdays, with a hybrid arrangement for occasional lobby officer duties.

Qualifications

• Experience in a SOC, command center, dispatch, or security-related role preferred.
• Familiarity with CCTV, access control, alarm monitoring, or incident management systems is a plus.
• Strong attention to detail and the ability to multitask in a fast-paced environment.
• Basic computer skills, including familiarity with Microsoft Office applications.
• Ability to follow established procedures and communicate information accurately.
• Professionalism and a strong commitment to safety and security.

Responsibilities

• Monitor CCTV cameras, alarm systems, access control systems, and other security technologies.
• Monitor security alerts and respond to incidents in accordance with established procedures.
• Receive, assess, and communicate alarms, emergencies, and other security-related events to the appropriate personnel.
• Accurately document incidents, security activities, and responses in daily logs and incident reports.
• Monitor access control activity and identify and report unauthorized access or suspicious activity.
• Communicate with security officers, site leadership, emergency responders, and other departments as needed.
• Follow established protocols for emergency situations, incident escalation, and response.
• Maintain confidentiality when handling sensitive information and security-related communications.
• Perform additional duties as assigned to support site security operations.

Skills

Attention to detail

Multitasking

Communication skills

Basic computer skills

Follow procedures

Tools

CCTV systems

Access control systems

Alarm monitoring systems

Job description

Securitas is seeking a dependable and detail-oriented SOC Operator to support daily security operations at our client's site in Framingham, MA. You will monitor security systems, respond to alarms and incidents, and help maintain a safe environment.

The role requires comfort with technology, clear communication, and the ability to stay calm in a fast-paced setting. Schedule includes overnights on Sundays through Thursdays, with a hybrid arrangement for occasional lobby officer duties.