Overnight Shelter Specialist: Safety & Support

Mercy House, Inc.; Buena Park (CA); Hybride; USD 45 000 - 60 000; Plein temps

Résumé du poste

Mercy House, Inc. in Buena Park, CA is seeking a Shelter Specialist, Overnight to support the Emergency Shelter Program during nightly shifts. You will help maintain a safe, clean facility and assist with food distribution and transportation for guests.

The role requires strong communication skills, resilience with a diverse, vulnerable population, and a willingness to work non-traditional hours. Spanish language skills are valued; CA driver’s license is required.

Qualifications

• High tolerance for individuals with urgent needs.
• Trauma-informed, housing-focused shelter approach.
• Crisis intervention when needed.

Responsabilités

• Provide an active overnight staff presence to ensure safety.
• Perform nightly deep cleans and maintain cleanliness of the facility.
• Conduct wellness checks and provide emergency support as required.
• Assist with food distribution and transportation logistics for guests.
• Document daily events in staff logs and coordinate with security.

Connaissances

Trauma-informed approach

Crisis intervention

Communication skills

Bilingual Spanish

Outils

Microsoft Word

Microsoft Excel

Description du poste

Mercy House, Inc. in Buena Park, CA is seeking a Shelter Specialist, Overnight to support the Emergency Shelter Program during nightly shifts. You will help maintain a safe, clean facility and assist with food distribution and transportation for guests.

The role requires strong communication skills, resilience with a diverse, vulnerable population, and a willingness to work non-traditional hours. Spanish language skills are valued; CA driver’s license is required.