Housing-Focused Shelter Specialist

Mercy House; Buena Park (CA); On-site; USD 29,000 - 30,000; Full time

Job summary

Mercy House in Buena Park, CA seeks a Shelter Specialist to provide supportive services and logistical support for the Emergency Shelter Program. You will help with shelter setup, maintain cleanliness, and conduct neighborhood patrols while delivering crisis intervention in a trauma-informed way.

You will also assist with administrative duties, guest services, and program activities, upholding a housing-focused shelter approach. Bilingual Spanish valued.

Qualifications

• Experience handling urgent cases with health and housing needs.
• Trauma-informed, client-centered shelter delivery.
• Ability to communicate clearly, verbally and in writing.

Responsibilities

• Shelter support: assist with setup, keep facility clean, conduct neighborhood patrols.
• Provide crisis intervention and trauma-informed service delivery.
• Oversee administrative duties and daily summary records as needed.
• Assist with guest services and program activities; support rapport with guests.

Skills

Crisis intervention

Trauma-informed approach

Client-focused service

Spanish fluency valued

Diversity engagement

Effective communication

Job description

Mercy House in Buena Park, CA seeks a Shelter Specialist to provide supportive services and logistical support for the Emergency Shelter Program. You will help with shelter setup, maintain cleanliness, and conduct neighborhood patrols while delivering crisis intervention in a trauma-informed way.

You will also assist with administrative duties, guest services, and program activities, upholding a housing-focused shelter approach. Bilingual Spanish valued.