Overnight Shelter Shift Lead — Flexible Schedules & Growth

Catholic Charities of Onondaga County; City of Syracuse (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Flexible schedules

Tuition reimbursement

Professional development

Competitive pay

Supervision and coaching

Recognition programs

Growth opportunities

Job summary

Catholic Charities of Onondaga County in Syracuse, NY is seeking an Overnight Shift Leader to supervise staff, uphold shelter policies, and respond promptly to emergencies. The role includes managing the shift schedule, tracking time off, coordinating coverage, evaluating performance, addressing conflicts, and serving as a professional role model for both staff and participants.

Shifts available: FT Monday–Friday 12am–8am; FT Monday–Friday 4pm–12am; PT Saturday & Sunday 4pm–12am.

Qualifications

• Education and/or experience required: HS Diploma/G.E.D. with three years of relevant experience, or equivalent.
• Experience working with a specific population is preferred.
• Strong customer service and communication skills required.

Responsibilities

• Supervise and support staff while adhering to shelter policies and procedures.
• Manage shift scheduling, time off, absences, lateness, and staffing coverage.
• Monitor staff performance, address conflicts, respond to client and shelter emergencies, and maintain a safe environment.
• Serve as a professional role model for staff and participants and coordinate with the Program Manager.

Skills

Customer service

Oral & written communication

Education

HS Diploma/GED + 3 yrs experience

Job description

Catholic Charities of Onondaga County in Syracuse, NY is seeking an Overnight Shift Leader to supervise staff, uphold shelter policies, and respond promptly to emergencies. The role includes managing the shift schedule, tracking time off, coordinating coverage, evaluating performance, addressing conflicts, and serving as a professional role model for both staff and participants.

Shifts available: FT Monday–Friday 12am–8am; FT Monday–Friday 4pm–12am; PT Saturday & Sunday 4pm–12am.