Men's Shelter Shift Leader (PT/FT $20.00/Hour)

Catholic Charities of Onondaga County; City of Syracuse (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Flexible schedules

Tuition reimbursement

Professional development

Competitive pay

Supervision and coaching

Recognition programs

Growth opportunities

Job summary

Catholic Charities of Onondaga County in Syracuse, NY is seeking an Overnight Shift Leader to supervise staff, uphold shelter policies, and respond promptly to emergencies. The role includes managing the shift schedule, tracking time off, coordinating coverage, evaluating performance, addressing conflicts, and serving as a professional role model for both staff and participants.

Shifts available: FT Monday–Friday 12am–8am; FT Monday–Friday 4pm–12am; PT Saturday & Sunday 4pm–12am.

Qualifications

• Education and/or experience required: HS Diploma/G.E.D. with three years of relevant experience, or equivalent.
• Experience working with a specific population is preferred.
• Strong customer service and communication skills required.

Responsibilities

• Supervise and support staff while adhering to shelter policies and procedures.
• Manage shift scheduling, time off, absences, lateness, and staffing coverage.
• Monitor staff performance, address conflicts, respond to client and shelter emergencies, and maintain a safe environment.
• Serve as a professional role model for staff and participants and coordinate with the Program Manager.

Skills

Customer service

Oral & written communication

Education

HS Diploma/GED + 3 yrs experience

Job description

Overview

Thrive and Change Lives

At Catholic Charities over 70% of our managers were promoted from within!

We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work!

Flexible Work Schedules

Remitted Tuition

Professional Development

Competitive Pay and Work Life Benefits

Professional Supervision and Coaching

Recognition and Appreciation Programs

Opportunities for Growth and Promotion

Responsibilities

As the Overnight Shift Leader your primary responsibilities include supervising and supporting staff while adhering to shelter policies and procedures. The position entails serving as the main point of contact for staff regarding scheduling concerns, overseeing the shift schedule, including managing staff time off, handling unexpected absences, addressing lateness, and coordinating alternate staff to ensure adequate shift coverage. Additionally, monitoring and evaluating staff performance, handling conflicts following program guidelines, and responding to client and shelter emergencies in a timely manner are essential duties. Maintaining a clean and safe environment, updating the Nightly Shelter Log, and facilitating communication with other shift supervisors and the Program Manager are also key responsibilities. Finally, this role involves serving as a professional role model for both staff and participants in the program.

Shifts Available:

-FT Monday to Friday 12am to 8am

-FT Monday to Friday 4pm to 12am

-PT Saturday & Sunday 4pm to 12am

Starting Pay For This Position Is $20.00 Per Hour

Qualifications

Qualifications for this role include:

• Education and/or Experience Required at Entry: H.S. Diploma/G.E.D. with three (3) years of relevant experience or an equivalent combination of education and relevant experience. Experience working with a specific population is preferred.

Licenses/Certificate/Clearances:

• Valid N.Y.S. Driver’s License


• N.Y.S. Child Abuse Registry clearance.

Key skills and abilities for this position consist of:

• Customer service skills.


• Effective oral and written communication skills.

Working conditions and physical demands encompass:

• Mobility sufficient to drive to and participate in meetings at client’s homes and/or community facilities, including those that may not meet Federal accessibility standards for disabled individuals.


• Manual dexterity sufficient to work with children/adults in a challenging and active environment.


• Ability to lift objects weighing up to 50 lbs.

Catholic Charities is an Equal Opportunity Employer and is committed to building on our foundation of a diverse workforce; and fostering an inclusive environment that encourages the recruitment and engagement of a workforce that fully represents the community we serve. We do not discriminate against any employee or applicant on the basis of race (including traits historically associated with race), color, creed, sex/gender (including pregnancy), age, disability, religion, national origin, citizenship, military/veteran status, marital status, familial status, prior arrest/conviction record, sexual orientation, gender identity, gender expression, status of being transgender, ancestry, domestic violence victim status, predisposing genetic characteristics or carrier status, reproductive health decision making, or any other basis prohibited by law.