Overnight Shelter Safety Lead

Shepherd's House Ministries; Bend (OR); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive Salary

401(k)

Health Insurance

Generous PTO

Job summary

Shepherd’s House Ministries – Lighthouse location is seeking an Overnight Safety Monitor to safeguard overnight shelter guests and support staff. The role focuses on patrols, safety checks, and timely responses to incidents in a respectful, trauma-informed environment.

Responsibilities include managing access points, documenting events, and coordinating with partners to maintain a secure, calm setting for participants and neighbors alike.

Qualifications

• High school diploma or equivalent; related training is a plus.
• Experience in shelter or social services preferred.
• Ability to engage diverse communities with sensitivity.
• Pass background check as required by policy.

Responsibilities

• Maintain a welcoming, safe environment for participants accessing services.
• Monitor the facility and surrounding area through routine patrols; respond to safety concerns.
• Conduct routine facility checks, securing entrances/exits and monitoring access points.
• Prepare the facility for overnight operations and transitions for daytime activities.
• Respond to medical, behavioral, and facility emergencies per protocols.
• Identify and address prohibited items or unsafe materials per Lighthouse policies.
• Engage participants with trauma-informed and de-escalation practices.
• Enforce program guidelines and safety standards, including Relational Agreements.
• Maintain accurate documentation, including incident reports and shift updates.
• Support operations through administrative tasks and staff communication.

Skills

Trauma-informed care

De-escalation techniques

Interpersonal skills

Reliable and punctual

Teamwork

Education

High school diploma or equivalent

Experience in social services or shelter setting

Tools

Microsoft Office

Data entry

Job description

Shepherd’s House Ministries – Lighthouse location is seeking an Overnight Safety Monitor to safeguard overnight shelter guests and support staff. The role focuses on patrols, safety checks, and timely responses to incidents in a respectful, trauma-informed environment.

Responsibilities include managing access points, documenting events, and coordinating with partners to maintain a secure, calm setting for participants and neighbors alike.