Overnight Shelter Program Staff

Sarah's Circle; Chicago (IL); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Job summary

Sarah's Circle in Chicago, IL is seeking a Program Staff member to support women in Interim Housing and Permanent Supportive Housing programs. This full-time, on-site role emphasizes trauma-informed outreach and front-line client services.

Responsibilities include welcoming clients, de-escalating conflicts, performing administrative tasks, assisting with meals, and maintaining a safe environment. Female-identifying applicants only; weekend/holiday shifts required.

Qualifications

• High school diploma or equivalent; college degree a plus.
• Experience in frontline social services or homelessness services is preferred.
• Bilingual English/Spanish is a plus.

Responsibilities

• Greet clients and provide information on services.
• De-escalate conflicts and support clients in crisis situations.
• Assist with front-desk duties, meals, and daily program operations.
• Maintain a safe, clean program space and ensure basic needs are met.
• Collaborate with staff and volunteers to support program operations.

Skills

Front-line service

Trauma-informed care

De-escalation skills

Communication

Teamwork

Education

High school diploma

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

Sarah's Circle in Chicago, IL is seeking a Program Staff member to support women in Interim Housing and Permanent Supportive Housing programs. This full-time, on-site role emphasizes trauma-informed outreach and front-line client services.

Responsibilities include welcoming clients, de-escalating conflicts, performing administrative tasks, assisting with meals, and maintaining a safe environment. Female-identifying applicants only; weekend/holiday shifts required.